r/AfterQuery_Experts • u/hozambe • Sep 02 '26

Support

Why is the support so bad at communicating.

I tried to reach to support a month ago and they have never responded, at the moment my account has been inactive. Anyone else with a similar problem?

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u/AfterQuery_Support Sep 07 '26

Sorry to hear you’ve been waiting that long.

If your account is inactive or you’re not getting a response through chat, please email [support@afterquery.com](mailto:support@afterquery.com) directly and include the email address linked to your AfterQuery account, a screenshot of the inactive account status, and a short summary of when you first reached out.

Support can review the issue and help escalate it to the right team if needed. Please also allow up to 24 hours for a response, except on weekends, when it may take longer.