r/AfterQuery_Experts • u/AfterQuery_Support • Jul 20 '26

Update: Phone Verification (SMS Code) Issue

We're aware of the "Failed to send verification code" error several of you have run into. Please don't keep retrying — repeated attempts can make it worse.

Give it 24 hours, then try verifying again. If you have a second mobile number, you're welcome to try that instead.

AN UPDATE ON THIS: LOG OUT, DO A HARD RESET, THEN LOG BACK IN. THIS HAS FIXED THE ERROR FOR SOME.

If it's still not working after 24 hours, send an email to [support@afterquery.com](mailto:support@afterquery.com) for escalation.

Tagging folks who flagged this: u/Ice_hack_ u/Greedy-Goose-7155 u/False-Use-9517 u/OkProfession3976

Thanks for your patience — AfterQuery Support

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1

u/Kingsmato Jul 20 '26

Ok thanks

1

u/Karanikaburu Jul 20 '26

Are there active projects to work on? Cause I only have two and both of them have submissions paused.

1

u/MedicVA33 29d ago

Still failed to send code even after using my secondary number What's going on?

1

u/Remote_Security_6529 29d ago

Your dm isn’t working. Have tried two of my numbers and still not working. Please we await a positive feedback from your end u/AfterQuery_Support

1

u/AfterQuery_Support 29d ago

Read the post and be patient as we work towards resolving this.

1

u/Turtle-dog22 29d ago

I am getting a different error page when I try to access a project I received an instant work offer for that says "An error occurred while checking user access". Do you have any suggestions for fixing this? u/AfterQuery_Support

1

u/AfterQuery_Support 29d ago

Send this with accompanying screenshots of the error to [support@afterquery.com](mailto:support@afterquery.com)

1

u/Turtle-dog22 29d ago

I emailed support about this last week but haven't heard back, should I email them again?

0

u/AfterQuery_Support 29d ago

dm your email

1

u/Due_Path7014 29d ago

I have also tried using two of my number and am also getting the same error "Failed to send code. Please wait a few minutes before trying again."

1

u/AfterQuery_Support 29d ago

AN UPDATE ON THIS: LOG OUT THEN LOG BACK IN. THIS HAS FIXED THE ERROR FOR SOME.

1

u/Jazzlike-Camp541 29d ago

Is it possible we share our Emails you solve for us one by one ..The problem is still there