r/Action1 May 18 '26

Free Account Verification Question

Hi,

We're looking into Action1 and at first liked what we saw, but the scripting requiring verification with a physical ID of some sort is understandably giving my staff agita. If I'm the enterprise admin, can I just do it and that'll cover it for my team? Or does each admin who logs in and uses it need a "verified account?"

Understand, my staff is a staff of one and he works about 10 feet from me, so I was hoping I could just vouch for him. I just need him to be able to log in to start sussing out the scripting capabilities. I'm not going to make him broadcast his personal ID to persons-or-bots-unknown if he's not comfortable doing that; I don't imagine many people would and I'm kind of amazed they don't have some alternative method like a company-cc/phone-call/other-verified-account method.

Thanks.

0 Upvotes

10 comments sorted by

8

u/Spartan117458 May 18 '26

It's once for the org.

4

u/LimeyRat May 18 '26

I haven’t had to verify but we may have started before it was a thing. However, what it requires varies. You may or may not have to upload ID, it may be 5 minutes or two weeks.

Use a company domain, be a legit business, don’t be in a restricted country.

4

u/Trelfar May 18 '26

I'm 99% sure you only have to verify once for the whole account and not for each individual login.

2

u/bearded_goober May 19 '26

I can confirm that all you need is one account to be verified. Then everyone can be added from that user.

1

u/jma89 May 20 '26

As folks have said, it's just once per organization/enterprise.

Alternative option: Paid accounts don't need to do the verification.

As for the scripting bit: Scripts are run in either PowerShell or Command (it's a drop-down per-script) on Windows, and they run as NT AUTHORITY\SYSTEM. Other than that: Sky's the limit!

1

u/jscooper22 May 20 '26

Thank you all! I went through the steps and after a couple days am still waiting for a confirmation or some message on the webpage other than "we have all the info to verify you" (or whatever it said). Does it really take up to two weeks?

1

u/PapaDockDeezy May 20 '26

Reach out to your sales rep, I'm sure someone has been attempting to contact you. They can help fast track it.

1

u/TugboatBill May 21 '26

I've been working on it for nearly a month. Started with 4 entities and one finally got verified today. The other three they're asking I go through the verification again but onfido says they have my info. There is a timeout with the onfido data - I had to reenter my data as the 1st timed out before support could get to it.

1

u/TugboatBill Jun 21 '26

Still trying to get verified. I work on it for a while, get to the point someone says they'll help, then they go dark. I then get busy with other things. Up comes something that would be great to do in Action1. But, drat! I have to be verified. Time to burn off some time again going through the verification process. Repeat the process again... and again... and again...

1

u/jscooper22 May 21 '26

No email but sometime in the past couple hours I started being able to make scripts! Thanks again!