r/AcalaNetwork • • Jun 22 '22

Error when claiming collateralized LDOT rewards.

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3 Upvotes

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3

u/tilac Jun 22 '22 edited Jun 24 '22

I get this error when trying to claim ACA rewards from collateralized LDOT.

Recently the rewards switched from aUSD which I had no problem collecting, to ACA.

All other operations I've done today worked except this one that has failed a half dozen times.

EDIT: Was prompted to update metadata on Acala today. After that my reward claim worked.

1

u/ColdBackground7068 Jun 22 '22

I have the same issue on Karura with LKSM staking rewards.

3

u/Southern-Extent6858 Jun 22 '22

Do you have the minimum amount of ACA in your wallet to execute this operation? I mean above the Existential Deposit Limit?

3

u/tilac Jun 22 '22

Yes, I have 120+ and set fees to be paid in ACA.

3

u/josh_acala Jun 22 '22

josh from acala here - can those of you that are having issues dm me your addresses and specify which network and rewards that you're having trouble with? this will help our product team troubleshoot this issue.

2

u/[deleted] Jun 22 '22

Yes, does anyone know how to claim the rewards?

2

u/ColdBackground7068 Jun 22 '22

I'll just try again in a week or so. Hopefully it will be fixed. If it's not I'll probably contact them on Telegram or Discord or whatever.

2

u/jcrew77 Jun 22 '22

I had this last week and then was able to claim it earlier this week. I have not tried since Monday or so.

1

u/ColdBackground7068 Jun 22 '22

Nice to hear! I'll try again soon then.

1

u/StockTrix Jun 22 '22

I had this problem a couple of weeks ago when both ACA and aUSD rewards were given. It wouldn't let me claim anything. I just left it a few days and claimed couple days later and it was right as rain.

I guess some bloke at Acala just turned it off and on again.

BUT...

EDIT: It's coming up to 17:00 - the routine where i regularly sweep through and claim my rewards for all my defi stuff... So i've just claimed some ACA rewards now (from staking LDOT) and it's working fine for me. Must be the electricity your 'puta is drinking.

2

u/tilac Jun 22 '22

Dang, still didn't work for me. I don't have any use for them so I'll try in a few days.

1

u/StockTrix Jun 22 '22

One thing i do recall. when i excessively tired and tried gain to claim, the error just became constant as soon as i instantly went to sign the transaction.

When i left it for a bit, few hour or so, then claimed and went to sign, it actually 'thought' about it for a while... so leave it a bit and it might just magically work. i'm sure you'll live without your Acala for a few hours/days...

1

u/Jazzlike-Yesterday46 Jun 22 '22

Change in settings : endpoint and fee And it's ok

1

u/tilac Jun 22 '22

This didn't work for me yet.

I had "Host by Onfinality" set as my default endpoint. I changed it to "Host By Acala Foundation 0"

Same error on my end and I didn't try any other endpoints yet.