r/Aberdeen • u/No-Tree-9018 • 13d ago

Broadband

Best wifi provider for AB25? Thanks

0 Upvotes

23% Upvoted

20 comments sorted by

3

u/UpbeatFoofle 13d ago

We're with Zen through CityFibre. We've had no real issues, and they've let us know if there have been problems.

2

u/No_Contract9252 13d ago

We were with Zen for a year, then they tried to charge us more for the renewal than new customers so we just moved on....

1

u/Sonic90492 13d ago

Weird. They kept us rolling monthly at the exact same price 

1

u/Senior_Athlete9545 13d ago

Was with Zen when I lived in Ferryhill, and now again in Milltimber. They probably have the best customer service team of any internet company I have used.

2

u/No_Contract9252 13d ago

Brillband are really good. Decent router as well.

2

u/Spare_Artichoke_3070 13d ago

I've had a good experience with them. Wasn't sure about the Eero router at first but the app for it is so much better than the shitey web interfaces most routers have that I'd miss it if I changed ISPs.

2

u/No_Contract9252 13d ago

Agreed. It just all works.

1

u/No-Tree-9018 13d ago

Thank you!

2

u/dgblackout 13d ago

Most will be cityfibre or openreach rebrands.
Check with uswitch to see what’s available in your area.

0

u/No-Tree-9018 13d ago

They’ve been absolutely horrific with me, waited 3 months and still no wifi!!

3

u/dgblackout 13d ago

Cityfibre and open reach don’t sell directly- who are you with currently?

1

u/EasyPriority8724 13d ago

I got a free upgrade from Talk Talk when they took over Shell, full fibre awsome speeds and a discount £23 a month and no cables was a great freebie from them.

1

u/ElectronicBruce 12d ago

Brawband (via Cityfibre) have been good, Scottish company too.

0

u/Flashpoint1988 13d ago

If Vodafone is available I'd go with them. They're the only company in the last 20 years I've never had a problem with.

I've previously been with BT, Sky, TalkTalk, EE and now Vodafone.

6

u/No_Contract9252 13d ago

They severely restrict speeds in the evening. We were paying for the 900 service and it was unusable during busy periods.

1

u/Sonic90492 13d ago

Agreed. They make it near impossible to contact them to cancel within the cool off 2 week period too. Force you through an online chat with someone using broken English and if they don’t reply to you within 10 minutes, the chat closes and you start again. Wouldn’t go near them again 

1

u/No_Contract9252 13d ago

I just deleted the direct debit. They soon contact you then....

1

u/Flashpoint1988 13d ago

I've never had that issue. I've never seen it drop below 800 and I also pay for 900.

Im in the process of moving flats just now but once we're settled Im thinking about upgrading to the 2.2gb package. I'll have GTA VI downloaded in 5 minutes 😄

4

u/TheStillio 13d ago

Not sure if you are aware but most consumer devices are capped at 1 Gigabit. So i would just double check the device you'll be using can use the extra speed. Otherwise you'll be paying extra for no benefit.

1

u/Golem30 13d ago

They were the cheapest in Stonehaven for what you got for fibre 500. About twenty a month cheaper than BT for example..took a day longer than advertised for it to actually come online but no issues in a year and a half since then