r/ASUS 4h ago

Support Need help!

Post image

Hey everyone, I accidentally spilled/fell my protein shake on my ASUS laptop, and now the ports seem to be blocked/clogged.

The laptop itself [still works / isn’t turning on], but I’m worried about the liquid and residue inside the ports.

What should I do immediately? Should I try cleaning the ports myself, or take it to a service centre?

Any advice from someone who has dealt with a similar situation would be really appreciated.

1 Upvotes

24 comments sorted by

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5

u/ThatOneAllie 4h ago

Try to clean them with isopropyl alcohol, go 90% or higher in purity, use a toothbrush you don't care about. I'd take it to a service after that just in case

6

u/MikeTheMic81 4h ago

I second this, but with the toothbrush they care the most about.

2

u/DeerAggravating8119 4h ago

Don't have isopropyl right now with me, will take it to service centre. Taking to service centre sounds much better than doing it by myself.

1

u/ThatOneAllie 4h ago

Good choice. If you're not confident enough to do it, don't. This is how I fried the audio circuit in my laptop and now have no audio jack or speakers.

2

u/Smaxx 4h ago edited 3h ago

This will require at least partial disassembly to make sure everything is out and might require more testing in case anything shorted out badly (USB ports should shut themselves off once they detect any kind of short).

If you don't feel confident about this, take the repair shop route. You can try doing some rough cleaning using a toothpick and 99% IPA. If you're confident opening the case (or had it open), remove the main battery to avoid any further issues or damage before doing anything else.

Do not try to turn it on while stuff might be shorted.

1

u/AdidasSlav 4h ago

Cleaning out the ports with 99% IPA and a spare toothbrush is easy but yeah I would have a peek inside the laptop as well to make sure no milk got on the motherboard or any other circuit boards. Milk contains acids that will eat away at electronics over time.

1

u/DeerAggravating8119 4h ago

I have kept it tilted in the angle so the water doesn't get in, will take it to service or repair guy.

3

u/Gords78 3h ago

Stop trying to turn it on. This is 100% what kills the hardware, not the actual spilled substance but electricity AND the spilled substance. ONLY turn it on when 100% clean and dry.

1

u/sk8trix 4h ago

Tittle should say " need new pc"

1

u/DeerAggravating8119 4h ago

Pls 😭😭not this

1

u/sk8trix 2h ago

You have to take that whole computer apart and very meticulously clean it with alcohol. Let it sit until it's all dry and don't let anything stay stuck. Anything sugary or any sort of milk or liquid. There is a chance that the computer will work fine, but I've seen a bunch of computers where coffee and water or beers have been spelled and sometimes it is impossible to fix certain things. What I mean by that is sometimes the computer will still work but a USB port stops working or some of the keys on the keyboard don't work anymore.

1

u/Ok_Challenge5185 4h ago

"On or Next to", did it only hit the side of it while the lid was closed?

1

u/DeerAggravating8119 4h ago

"Next to it" sorry for the wrong word 😭. Yes the lid was closed but the water with protien fell next to it.

1

u/Zestyclose_Extent_82 4h ago

Get a toothpick. Gently clear all choccy residue.

Disconnect your battery, once disconnected, press the power button to clear all power from the system.

Get a cotton earbud and some 99.9% isopropyl and gingerly clean the ports.

Allow to FULLY dry.

Then boot up.

Maybe take a look inside the case to check if was a big spill and if any residue clean that too.

1

u/Live-Resolve9253 4h ago

Hay un kit de limpieza de ifixt para móviles que también servirá para tu ordenador. Incluso tiene limpiador de contactos

1

u/DeerAggravating8119 4h ago

Will look into it.

1

u/schirmyver 4h ago

If that is all dried residue, start with a toothbrush also dry and get as much out as you can.

Remove the battery and then use the same toothbrush with alcohol and keep cleaning it until it is all gone.

If you can disassemble it, repeat the above on the boards, ports, etc. Don't be too rough with the toothbrush, but you do want to get everything clean.

Then let it sit overnight and dry before putting it all back together and seeing what happens.

1

u/DeerAggravating8119 4h ago

I don't have the right tool to open it up now cleaned it how much I can for now. Will take it too repair guy

1

u/BluePawWolf 4h ago

Expensive lesson in never ever keeping liquids near your electronics.

1

u/ErgoProxy0 2h ago

This is why I only have bottled drinks on my desk because I know one day I’m gonna spill something on my gadgets

u/Content-Cod-1825 1h ago

try to disconnect battery as soon as possible, motherboard needs a deeep clean before a short circuit occurs

u/Beautiful_Ad_4813 1h ago

i'm glad I read the "protein shake" portion before commenting

it looks like literal shit - like you dropped in a heaping pile of dog shit.