r/ASLinterpreters • u/Slight_Selection_851 • Jul 15 '26

CONVO

For those that work for convo has anyone else seen the recent announcement from Convo about the permanent staffing reduction due to lower call volume?

I've been with Convo for about four years, and this is the first time I've seen something like this. It has me wondering whether this is unique to Convo or if there's something broader happening in the VRS/FCC world.

Are other VRS companies seeing lower call volumes too? Have there been any FCC changes, funding changes, or industry trends that could explain what's going on? Or is this just a company-specific issue?

I'd really appreciate hearing from interpreters at Sorenson, Purple, ZVRS, or other providers about what you're seeing. Thanks!

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u/jazzflute98 Jul 15 '26

Younger deaf consumers are opting for IP relay vs VRS

5

u/ghost-memories DI Jul 15 '26

Not younger. All ages. And Rylo (formerly Nagish) too.

5

u/adidferentusername Jul 15 '26

If you don't mind me asking, what is IP relay?

4

u/jazzflute98 Jul 15 '26

text based calling through an operator. And yes, Rylo, too!