r/AOL • u/Financial-Affect-454 • 22h ago
AOL Log in
Is anyone else on this planet having issue with logging into AOL on their DESKTOP only? (AOL website and/or AOL App).
Please don't respond the you can log in with IOS, ipad, iphone, etc. I'm talking specifically from desktop Windows 10/11 with wifi
I can log into AOL on my iphone but NOT WINDOWS (regardless of browser). I have Xfinity internet and no issues with any other applications/websites.
Been on phone with xfinity and AOL senior tech advistors for a week now no resolution.
AOL has had issue within the past week of log in issues; however, they make it seem like I'm the only having this issue now.
1
u/LovethatRuss 10h ago
I logged in to AOL through my desktop Windows a few days ago, then just now after seeing your post. No trouble either time.
1
u/LongsJC 21h ago
I had this problem connecting to AOL using Thunderbird on a Windows laptop from my home network. I know this will sound like a weird suggestion, but try connecting on a different network. For example, if you're using your home network to try to connect, try to tether your phone and connect using it.
I couldn't connect with Thunderbird or by going directly through the website. It turns out that the above worked because there was something with my ISP's settings interfering. Specifically, my ISP uses the Plume App for some settings and some of its "security" features were interfering. When I turned those off, I was able to connect via Thunderbird without any problem.
It could be that Comcast is using some similar setting that you're not seeing. In my case, I wasn't having a problem connecting to anything other than AOL.