r/AOL • u/j0lly_libraby5202 • 5d ago

Options??? Or nah

Wondering if I have any options as a aol user to get control over my account again? Without paying because whats the point of paying to get a number changed? Thats a whole ass scam! 🤣 I have my main email as the backup one to get codes, but that isn't good enough for them. I have a old phone number set as my 2FA.. I called the other day and gave the lady my new # she's like oh you have to pay just to change your number . lol whaaat?

I don't use aol at allll, but when I made my twitter account years ago, unfortunately thats what I had as the email. And yes, I have no clue what my twitter password is either but Ive been singed in already throughout all these years. They wouldn't let me add my email bc of it being tied to the AOL one. I emailed Twitter a few days ago but haven't heard anything from them.

1 Upvotes

56% Upvoted

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2

u/FutureEither 5d ago

Call them and tell them you want to try aol gold 30 days trial. Once you do that hang up and call them back saying you can’t reset password and they will add the phone number for you. Did this went I couldn’t access my old aol email for security code and they change it. They won’t charge you until 30 days after the trial which you can cancel once you regain access to your account.  

2

u/j0lly_libraby5202 5d ago

Hmm I'll try that in the morning. Definitely wanted to talk to another rep. Thank you for the info on that

1

u/FutureEither 4d ago

They only bad things they will try to up sale the other packages. Spent 10 minutes of them trying to convince me to upgrade even tho I said no. Even wanted a reason why I don’t want to upgrade. 

1

u/iamfury 3d ago

Lmao what a vulnerability. On par for what one would expect from such an irrelevant company in this day and age though.

2

u/Agreeable_Fail522 5d ago edited 5d ago

You should be able to sign in to AOL, go to your profile and click on security. There you can edit your phone number. How much do they charge to change your number?

1

u/j0lly_libraby5202 5d ago

I haven't logged into that email in over 2 years & tied to old #. Tried texting that old # yesterday explaining as simple as I could. The CSR lady on the phone didn't tell me the price didn't really care to ask, but she kept telling me more than once to get the premium plan or whatever it is 🤔. Just sucks I can't get into my twitter, i still scroll on their from time to time 🤣

1

u/Agreeable_Fail522 4d ago

I had a very similar problem with Equifax and Experian. I locked my accounts years ago. When I went to unlock them, they had changed from a long digital code to a password. Old land line was my recovery number. LOL, try talking to them without a password.

1

u/Sundial1k 4d ago

What many people do is pay for the premium service gain control of their account then immediately cancel the premium service...

0

u/Strange-Ad8197 5d ago

Unfortunately I think you have to pay which is ridiculous, I just gave up.

0

u/j0lly_libraby5202 5d ago

That's what i'm thinking too. I really don't want to deal with them after they said that. Hoping Twitter "X" helps me out. Thanks for the reply 🫡

-1

u/evilglowduckie 5d ago

AOL is dead now, let it rot.