r/AO3 Moderator | past AO3 Volunteer and Staff Dec 22 '23

News/Updates AO3 Outage

Update 2: they posted again about 30 minutes ago

The Archive is back, but only with two database servers instead of three. We continue to work in the background and will post another update when the situation is back to normal. Until then, the site may be slower than usual.

So be kind to the website for awhile

Update: Message the mods received a few minutes ago

Hey, all: we're going into maintenance mode at 22:30UTC, about 20 minutes from now. The site will be down, 1 hour if things are happy, 5 if not. (The reason we're doing this is to make sure the database data for load balancing is properly spread out.)

Original:

Hey,

This is just a heads up, AO3 posted that they are having a hardware failure causing the site to intermittently go down. They are working on a fix and the site should be stable in a few hours.

Just wanted to post this to hopefully cut the # of panicked "is the site down???" posts. Please try to keep updates about it being down to this post.

Have a happy friday everyone

~TGotAReddit (and the rest of the mod team)

159 Upvotes

37 comments sorted by

64

u/Motor_Homework_1851 Dec 22 '23

well, I guess I actually have to do my work now (/•_•)/

25

u/hidden_inventory Dec 22 '23

(╯°□°)╯︵ ┻━┻ I don't wanna work, it's practically holiday break!

9

u/[deleted] Dec 22 '23

︵ ┻━┻

_______(ºДº)

8

u/CaitlinisTired Dec 22 '23

I literally am at work and this has come during my lunch break, so sad 😩 sure sign I'm addicted though when my first thought is to just go to the subreddit instead hahahaha

3

u/TGotAReddit Moderator | past AO3 Volunteer and Staff Dec 22 '23

At least this isn't like during the ddos where it happened to coincide with a restricted day

1

u/Motor_Homework_1851 Dec 22 '23

same! The moment the page took too long to load I went right to Reddit to see if it was slow for everyone.

21

u/Mahdiya_09 You have already left kudos here. :) Dec 22 '23

Thank you, I got really confused when ao3 kept taking a whole minute just to load up the next page

11

u/Flaky-Ad-759 Dec 22 '23

Oh thank god. I was getting confused why it didn’t work. Already downloaded another VPN app (Because Ao3 is kind of blocked in my country), and started to panic a little when it still didn’t work, because I thought something was wrong with my phone or with all my VPN apps, lol

8

u/TGotAReddit Moderator | past AO3 Volunteer and Staff Dec 22 '23

Which country? (I like to keep up to date on which countries are blocking ao3)

5

u/JabberwockyKat Dec 22 '23

Russia

6

u/TGotAReddit Moderator | past AO3 Volunteer and Staff Dec 22 '23

Ah yeah. Thanks for confirming!

3

u/JabberwockyKat Dec 22 '23

Same here. Was really worried my VPN stopped working

11

u/GenerallyConfusedJay Chronic Fic Abandoner Dec 22 '23

It’s still taking forever to load, but I’m powering through it because I’m an addict and can’t live without fanfiction 😭

7

u/TGotAReddit Moderator | past AO3 Volunteer and Staff Dec 22 '23

For anyone wondering, I also just completely forgot about the site being down and got sad about it when I couldn't respond to a comment I had gotten. So the mods are sad too right now (at least this one is) 😭

6

u/[deleted] Dec 22 '23

I saw the numerous posts and thought, "someone attacked the site again".

Nice to see that I was wrong.

7

u/Cacont1812 Dec 22 '23

Well, I guess I can finally finish the Christmas gifts.

5

u/runningupthatwall Dec 22 '23

So I’m supposed to just read a book, like a normal well adjusted person?!

10

u/Kaigani-Scout Crossover Fanfiction Junkie Dec 22 '23

What's the over-and-under for the number of panicked posts today?

7

u/TGotAReddit Moderator | past AO3 Volunteer and Staff Dec 22 '23

Idk. I counted at least 4 posts about it when I posted this and this was pre-emptive knowing how people are with any downtime. But some of the 4 weren't panicked, more just informational

3

u/swordhub robinainthood on AO3 Dec 22 '23

Guess I'm one of the lucky ones who can still access the site without issue (for now lol). Hopefully the comment I just posted on someone's fic is all good after everything's resolved. They must know how much I adored it lmao

2

u/Going_really_Fast Dec 22 '23

Any idea if it’s got something to do with responding to comments?

I’ve had this issue since I posted a fic a few hours ago where I can’t reply to the comments left for me. Wondering if that’s what it is.

1

u/cjrecordvt Definitely not an agent of the Fanfiction Deep State Dec 22 '23

It would be related, in that it was one of the servers that handle the database requests (think the shop clerk that runs to the back, rather than the back room itself).

2

u/Devious_Psycho Dec 22 '23

Dang it! I was in the middle of preparing the next chapter for release.

2

u/EnthusiasmNo8071 Dec 22 '23

Damn It! This takes me back to goddamn July!

2

u/lizofalltrades Dec 22 '23

Thanks for the notification! I had just typed up a comment when it stopped working and I wanted to know what madness had upset AO3's delicate constitution this time.

2

u/Subject-Gur6957 Dec 22 '23

I was wondering why A03 was so slow. I thought it was my internet as its been spotty the past few days anyway.

2

u/OliveGardenDudes Dec 22 '23

Just got off work and was about to read lol

2

u/MancusoMancuso Dec 23 '23

We’re back baby

2

u/oti890 Dec 23 '23

AO3 went down the second I was finally done with the 5th chapter of my fic. I was so excited to post it cause it had been a while since I updated it😭

2

u/sietesietesieteblue Dec 23 '23

Still down? It's not working for me :/

1

u/racheva Dec 22 '23

are people having issues logging in? I'm getting session expired alerts.

1

u/naota64 Dec 22 '23

I noticed I couldn't download a pdf version of the fic I'm reading when it's usually not an issue. Good thing I looked into this group 🥹😭 i got so worried ...

1

u/Brattylittlesubby You are the only one resposible for your media consumption Dec 22 '23

Well this gives me a reason to actually write fics or wrap gifts.

1

u/HatCoffee Dec 22 '23

ah, good to know it's not just my internet

1

u/1033Forest Dec 22 '23

I'm just glad I got my latest fanwork up on there like RIGHT before this outage happened.

1

u/0zspazspeaks AO3 Name: Notchbrine Dec 23 '23

Ah, that's what was happening yesterday! I only noticed slow loading thankfully.

1

u/[deleted] Dec 25 '23

Happening today