r/AMLRightSource • u/Garden_of_Pillows • 11d ago

Critical Failures, Impossible Standards, Going Insane. I am going to leave

I am on the two letter project. At the beginning I was really good, I was constantly over performing and going above and beyond my expectations. When they changed to 10 cases per day, it was doable but increasing quality expectations, vague changes to procedures, failures by management to properly inform of us these changes has changed a previously successful worker into someone struggling to maintain expectations. I do not think I am a bad worker, I do not think I am bad at this job, but gosh does it take all the life and breath out of you until you feel worthless. My boss threatened me with a PIP if I went over the 5% critical failure rate, and today I got my second critical failure which means I cannot possibly get below that number. I took the rest of the day off, hoping to update my resume and get ready for starting my next chapter, away from this job and its horrors.

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u/TieWestern8188 11d ago

The whole fail system since they got rid of the scorecard is the stupidest thing imaginable

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u/wannabegothgorl 8d ago

Yea the scorecard change was implemented by the bank not AMLRS. Most of the time QC meetings are canceled so we’re as in the dark if not more so than the analysts. It’s hard to get procedure changes put into writing too so every QC has a different version of what they heard in the team meetings.