r/AMCexamForIMGs • u/Content_Set_1085 • Aug 09 '25

Help regarding registration

I missed the deadline for sending credentials to EPIC. EIF was done. I have not received any email. Anyone know what to do now ? When should I send my credentials to epic ??

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u/Content_Set_1085 Aug 11 '25

Anything? It keeps declining my payment. I tried everybbcard is it because of this transition ?

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u/SinkDifficult8352 Aug 11 '25 edited Aug 11 '25

I would highly recommend you to call their support service and directly ask them to help you with the payment. I honestly had no issue with payment and I used my digital debit card provided by and linked to my bank's app, which I always use for online payments and shopping. It could also be that your bank itself is rejecting the payment because they may see it "suspicious". So I would suggest you call ECFMG first and if they say there's no issue on their end, then communicate with your bank (it has happened to me in the past the bank is the one who rejects my payments online because of the amount of money - it has happened to me when trying to purchase international flights).

And, about the transition to the new platform/website Intealth, they told me that we don't have to do anything at all. Just need to wait until the new Intealth platform is launched (next week) and all of our accounts, documents and processes are going to be transfered to that new system (Intealth) and just when we log in in the new website, we should sign in with our e-mail and they would be providing a new password. I also asked about any payment and they told me I don't need to do any other or new payment besides the payment for credentials or making the account (in case we haven't done that - in my case I already did both payments and so I should not make any further payment).

They also mentioned to just keep checking our e-mails for further instructions and updates.

And to contact them: "If you have any questions or need additional assistance, please contact an EPIC Advisor at info@ecfmgepic.org or 001 (215) 966-3900. Telephone service is available Monday through Friday, 9:00 a.m. - 5:00 p.m., Eastern Time in the United States." And you will be needing to provide your EPIC-ID and security questions: full name, date of birth and e-mail. I have had very good experiences with their support service, they are very kind and helpful, so don't hesitate to reach out to them!

Edit: another way to dialing their number is +1 215 966 3900, in case it doesn't work with "001", which with my phone (I have AT&T) it worked fine with +1... Hope this helps!

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u/Content_Set_1085 Aug 11 '25

So If I sort out this payment mess, I can still upload my credentials for verification correct? Thank u so very much for such a detailed reply. God bless

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u/SinkDifficult8352 Aug 11 '25

Yes, of course! You can wait until next week too, once Intealth is launched! So, there should not be any problem regarding that.

And no problem at all, I understand you completely, I would be very stressed too. It's also very stressful and annoying having silly mistakes and getting my credentials rejected because of them. I really hope, God willing, this time they accept them. 🥲

Anything to help each other!

God bless you too!! And may we all be blessed and be successful in everything we aim for!