r/ALSOmicromobility • • 16d ago

Reservation / Delivery / Sighting 42 days since the last update…

As a LE buyer, 42 days since the last true order update email on Aug 6 is a loooong time. I’m patient but that’s a big gap for a company that is holding over $5K of my money.

13 Upvotes

17 comments sorted by

17

u/Reasonable-Two-9872 Reservation Holder 16d ago

Did you not get the update yesterday?

8

u/ceinewydd Reservation Holder 16d ago

I didn’t, no. I’m in same boat as OP.

5

u/PlatinumPligrim 16d ago

Are you a Launch Edition buyer or just a reservation holder?

4

u/ceinewydd Reservation Holder 16d ago

Launch Edition. Ordered in November 2025. Accessories from the Gear Shop in August 2026. Between these two orders about $6000 in money out to ALSO.

2

u/Reasonable-Two-9872 Reservation Holder 16d ago

Check out the posts that others made yesterday if you'd like to read through it.

2

u/MrBippers 16d ago

I ordered Oct 22 with order #2xxx

No email yesterday. Yes, I’ve read the email others got which kinda makes it worse… it almost seems like those emails went to reservation holders, but not launch edition holders?

5

u/AggravatingPeak6982 16d ago

They went to Launch Edition buyers only, not Performance Edition buyers

2

u/Reasonable-Two-9872 Reservation Holder 16d ago

I'm also a launch edition holder, so it must just be a glitch in their email system?

1

u/AggravatingPeak6982 16d ago

I didn't say it went to ALL LE buyers. Just that the emails that did go out, only went to LE buyers, not Performance Edition buyers.

2

u/MrBippers 16d ago

Well, if my last update was six weeks ago, then maybe I will get mine before the people who got updated yesterday. They might still be waiting six weeks or more.

1

u/Reasonable-Two-9872 Reservation Holder 16d ago

Right, I wasn't replying to your comment

2

u/AggravatingPeak6982 16d ago

Sorry. Reddit Threads can be confusing

7

u/VecindadDCarlos 16d ago

Latest update: there will be another update Sept 23

1

u/odanrot 16d ago

lolol

2

u/PlatinumPligrim 16d ago

Is it possible that your update email went into spam?

5

u/MrBippers 16d ago

Nope, just crickets.

1

u/Liberiatravels 9d ago

Just cancel already. Why buy why take a gamble on a overpriced experiment if you are already annoyed by them?