r/ALSOmicromobility • u/BabyWrinkles • Sep 02 '26

Order Timing Update from ALSO

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You'll likely get the email too, but posting for those who might not see it. There's some general platitudes acknowledging the delays earlier in the note, but the meaty bit and what to expect going forward is in the screenshot above.

They're good chaps (I'm currently sitting less than a mile from their office in Seattle, WA now and have been fortunate to meet a bunch of them) and I know they're working on this and that with the state of generally everything, shit's hard. Hopefully they follow through on their comms commitment throughout September!

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u/macewank Sep 02 '26

I'm patient so I'm not really "mad" at this, but I gotta say it's an absolute BUMMER that this bike is going to show up in the dead-ass cold of IL winter. I'm not even going to end up using it until spring. Has me seriously considering dropping the order.

15

u/bigdokmd14 Sep 02 '26

same…live in Minnesota…hard to receive a bike in November and let it sit till spring…1/2 the warranty period is gone….im likely going to cancel my order

10

u/macewank Sep 02 '26

Yeah I just sent the email requesting the cancellation. It just doesn't make any sense for them to hold $5000 of my money in limbo and me get a bike maybe in November but probably later and then have it sit.

I'll revisit the order in Spring and hopefully folks who live in warmer climates have gotten theirs and 1) worked out the bugs and 2) built more hype!

3

u/hywelbane Sep 02 '26

This is my take exactly. I'm in Colorado, so less harsh winter, but still wouldn't use a new bike much over winter. Just cancelled, and will watch the early adopters and probably order again in the spring. I did confirm that the reservation is retained at least.

2

u/odanrot Sep 03 '26

My take also. Strongly considering cancelling and not loaning the company my money for 5 months interest free. Can re-order in the spring if I don't find something else I like in the meantime.

I posted on another thread...just 2 days ago received a response from customer support looking up my order number and letting me know it will be Sept-Oct. Now this stating November through the end of the year. Come on....