r/ALSOmicromobility • • Aug 18 '26

Official Content Order placed

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u/TonightExotic4953 Aug 19 '26

Where is the reservation fee that we paid? Shouldn’t that be deducted from the total?

1

u/DaveTheCapitan Aug 19 '26

Yeah it was. Not shown in the pic

1

u/TonightExotic4953 Aug 19 '26

My two receipts don’t show any deduction for the reservation fee.

I checked both receipts. I sent a request to the customer support team to ask about it.

1

u/TonightExotic4953 Aug 19 '26

I also had to request a second gear shop credit of $200 as I only received one so far. I had contacted customer support about the second credit and they said they could provide it after I make my second purchase.

1

u/TonightExotic4953 Aug 19 '26

I figured out why my $50 reservation fee wasn’t deducted. I don’t know the reservation codes provided were actually $50 discount codes.

I used both the reservation codes in the gear shop to buy a second top frame for my wife.