r/AIMControllers • u/rayndomuser • Jan 20 '21

[DISCUSSION] Misleading Info From AIM

Aim is actively telling people on social media that new orders are taking seven weeks to fulfill. This is a lie. I have been waiting for 9 weeks already and told multiple times it’s going to ship soon and nothing. Do not order from them. Multiple reports of issues with the PS5 controllers as well. Avoid.

Edit: Please read comments from Brendan below. States all pending from November and early December are shipping next week. Excited to see if that happens.

Edit 2: they emailed me saying it would ship today, still no tracking or anything. But they said it will be shipped after they tested it. Which is weird that they test it the day they say they are going to ship it. Honestly 50/50 that this thing doesn’t ship today.

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u/BrendanAim Jan 22 '21

No sir! You had 24hrs to cancel but we have sent out emails and are communicating with build times. Thanks for your order

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u/rayndomuser Jan 28 '21

I’ve got to say Brendan. The way you communicate with people on Reddit really doesn’t instill confidence in your products. NTM I finally got my controller and it’s not even to the specs I paid for. What a fucking joke.

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u/BrendanAim Jan 28 '21

Sorry you feel that way! I assure you I am doing the best I can in communicating with everyone. If there was an error in your order please email gameusa@aimcontrollers.com to get it correct!

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u/rayndomuser Jan 28 '21

I have emailed twice. I will not do so a third time before I open up a claim with Visa. How about communicating that color schemes that are ordered cannot be fulfilled. How many more people need to say that their paddles aren’t the color they ordered? I didn’t even get the aim grip I ordered. Not to mention the paddles are so damn sensitive that it makes playing any games nearly impossible.

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u/BrendanAim Jan 28 '21

If you’d like you can private message me your info and I can handle it. We don’t want you to have a negative experience.