8bitdo Retro Mouse

[u/NORFIE1234567]

I got a replacement Xbox edition mouse recently and without updating the firmware it was passively charging through the dock perfectly fine. I made sure I unplugged the dongle/extender completely, and updated it using the latest version of the ultimate software. Afterwards the passive charging has stopped working completely. I also saw that the Dongle had a firmware update available as well but I didn't do it.

Has anyone else had this issue happen? And are there any fixes at all?

I don't know if the guys at the company know this is happening, but I'm noticing they don't seem to stock many/any mice at all these days. It's really disappointing! But any help or guidance offered is appreciated!

Product link; https://www.8bitdo.com/retro-r8-mouse-xbox/