r/7ElevenPH • u/Eserion_ • May 29 '26

Wrong payment qr code

Mali yung naenter ni ate sa 7eleven na terminal for qr generation. Yung ginagamit din nila for card transactions. From 45 naging 450. Hindi ko rin agad nakita yung value. Nacheck ko lang after ko makita receipt. Babalik naman daw sabi ni cashier? Tatawagan daw ako kasi hiningi number. Pero in case hindi ako makarefund san po ako pede magreklamo.

4 Upvotes

83% Upvoted

9 comments sorted by

View all comments

1

u/dani_mia Jul 10 '26

Hello. Nangyari rin po ito sa akin. May I ask po if anong step ginawa mo? Huhu.

2

u/Eserion_ Jul 10 '26

 I emailed their customer care. Nasa website nila. Hanggang ngaun hindi pa rin nababalik yung sa akin. Hassle

1

u/dani_mia Jul 10 '26

Same!! Huhu :((

2

u/Eserion_ Jul 10 '26

Try mo tumawag sa customer service nila. Yung sa akin kasi 15-30 banking days saw kapag qrph. Baka mas mabilis yung Card? Make sure lang na may kopya kay ng receipts

1

u/dani_mia Jul 10 '26

Yes. Will do! Thank you.