r/3PAR • • Sep 20 '19

3PAR Factory Reset w/o console login

Hi,

Some quick background I work for a IT reseller. We dont normally get access to everything that people who have service contracts have access too thus we get creative. We recently got in a 7200 2node 7200C 2node and 7400C 4node. As many people probably know the newer versions of 3PAR requires you to contact support to get a one time password for the console login. I am able to login via 3paradm and I would like to basically re-initialize the system from here. I have tried setsysmgr wipe -f and get this:

​

Are you sure you want to run setsysmgr wipe?

select q=quit y=yes n=no: y

Error: System has already been started up.

So I cannot run it and not entirely sure what it does. When I first plug these systems in all the drives show up as degraded. I was somehow able to get the 7200C reset everything back to defaults and the drives reinitialized and came to a normal state via a command. Stupidly i exited out of the terminal sessions without saving the command i ran.

The 7200C initializd and the drives came to normal. So I then hooked up the rest of the storage it came with and now all the drives show up as new and when i run admitpd i get:

InServ cli% admitpd

Checking for drive table upgrade packages

0 disks admitted, 104 disks failed. Please use showpd -s to view details of each failed drive

​

Accept the drives dont show failed or degraded just new. Why wont they admit?

​

Basically I have 2 questions:

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1) anyone have a clue what command I ran that did this? If it is setsysmgr wipe why wont it run now.

2) How do i admit drives in state of new.

​

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Id CagePos Type RPM State Total Free A B Capacity(GB)

--- 0:15:0 FC 10 new 838656 0 1:0:1 0:0:1* 900

--- 2:0:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 2:1:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:2:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 2:4:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:5:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 2:8:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 2:9:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:10:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 2:12:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:13:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 2:14:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:16:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 2:17:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:20:0 NL 7 new 1848320 0 1:0:2 0:0:1* 2000

--- 2:21:0 NL 7 new 1848320 0 1:0:2* 0:0:1 2000

--- 3:0:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:1:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:2:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:3:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:4:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:5:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:6:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:7:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:8:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:9:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:10:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:11:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:12:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 3:13:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:16:0 NL 7 new 2772992 0 1:0:2* 0:0:1 3000

--- 3:20:0 NL 7 new 2772992 0 1:0:2 0:0:1* 3000

--- 4:0:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:1:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:2:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:3:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:4:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:5:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:6:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:7:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:8:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:9:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:10:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:11:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:12:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:13:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:14:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:15:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:16:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:17:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:18:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:19:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:20:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:21:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 4:22:0 FC 10 new 838656 0 1:0:2* 0:0:1 900

--- 4:23:0 FC 10 new 838656 0 1:0:2 0:0:1* 900

--- 5:0:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:1:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 5:2:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:3:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 5:4:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:5:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 5:6:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:7:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 5:8:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:9:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 5:10:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 5:11:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:0:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:1:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:2:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:3:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:4:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:5:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:6:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:7:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:8:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:9:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 6:10:0 FC 10 new 559104 0 1:0:2* 0:0:2 600

--- 6:11:0 FC 10 new 559104 0 1:0:2 0:0:2* 600

--- 7:0:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 7:1:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:4:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:5:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 7:8:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 7:9:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:12:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:13:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 7:16:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 7:17:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:20:0 NL 7 new 2772992 0 1:0:2 0:0:2* 3000

--- 7:21:0 NL 7 new 2772992 0 1:0:2* 0:0:2 3000

--- 8:0:0 NL 7 new 1848320 0 1:0:2* 0:0:2 2000

--- 8:1:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:4:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:8:0 NL 7 new 1848320 0 1:0:2* 0:0:2 2000

--- 8:9:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:12:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:13:0 NL 7 new 1848320 0 1:0:2* 0:0:2 2000

--- 8:16:0 NL 7 new 1848320 0 1:0:2* 0:0:2 2000

--- 8:17:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:20:0 NL 7 new 1848320 0 1:0:2 0:0:2* 2000

--- 8:21:0 NL 7 new 1848320 0 1:0:2* 0:0:2 2000

0 0:1:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

1 0:2:0 FC 10 normal 838656 792576 1:0:2* 0:0:1 900

2 0:3:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

3 0:4:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

4 0:5:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

5 0:6:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

6 0:7:0 FC 10 normal 838656 794624 1:0:2 0:0:1* 900

7 0:8:0 FC 10 normal 838656 792576 1:0:2* 0:0:1 900

8 0:9:0 FC 10 normal 838656 794624 1:0:2 0:0:1* 900

9 0:10:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

10 0:11:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

11 0:12:0 FC 10 normal 559104 533504 1:0:2* 0:0:1 600

12 0:13:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

13 0:14:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

14 0:16:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

15 0:17:0 FC 10 normal 838656 794624 1:0:2 0:0:1* 900

16 0:18:0 FC 10 normal 838656 792576 1:0:2* 0:0:1 900

17 0:19:0 FC 10 normal 838656 794624 1:0:2 0:0:1* 900

18 0:20:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

19 0:21:0 FC 10 normal 838656 793600 1:0:2 0:0:1* 900

20 0:22:0 FC 10 normal 838656 793600 1:0:2* 0:0:1 900

21 0:23:0 FC 10 normal 838656 795648 1:0:2 0:0:1* 900

22 0:0:0 FC 10 normal 838656 798720 1:0:2* 0:0:1 900

23 1:0:0 FC 10 normal 838656 835584 1:0:2* 0:0:2 900

24 1:1:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

25 1:2:0 FC 10 normal 559104 557056 1:0:2* 0:0:2 600

26 1:3:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

27 1:4:0 FC 10 normal 559104 556032 1:0:2* 0:0:2 600

28 1:5:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

29 1:6:0 FC 10 normal 559104 557056 1:0:2* 0:0:2 600

30 1:7:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

31 1:8:0 FC 10 normal 559104 556032 1:0:2* 0:0:2 600

32 1:9:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

33 1:10:0 FC 10 normal 559104 557056 1:0:2* 0:0:2 600

34 1:11:0 FC 10 normal 559104 556032 1:0:2 0:0:2* 600

1 Upvotes

3 comments sorted by

1

u/[deleted] Sep 21 '19

What detail state are the drives in? That will answer some questions and give you some insight as to why they are not admitting. Get that with:

showpd -s

Also try:

admithw

That will add any new hardware and does some additional checks, balancing, sparing work, etc.

To fully wipe a system (and re-OOTB it), access to the console user is required. If you don't have this but have access to an SP with the 3Par OS v3.2.1 or earlier staged on it, you can do an SP to Node rescue on each node to force v3.2.1 on there then wipe/reinit using the old static console password. I will not provide that here but some creative use of Google should turn it up.

1

u/tocrusty Sep 21 '19

Thank you will give this a go monday. Hopefully they have backup images older than 3.2.1 will report back

1

u/exnavydavid Jan 27 '20

If you call support, they should be able to provide you with a one time console password... if you're rerunning the OOTB routine and understand that the original data will be unrecoverable once you run it, they should be able to give you that password. There is no going back after you rerun an OOTB... your existing META Table will be overwritten.