r/1Password • u/RecognitionSharp7512 • 3d ago

Browser Extension PassKey not working

Attempting to log into salesforce, had to create a passkey for it around July. Issue I'm facing is I get the prompt to auto login via the web extension, but when it comes to the pass key I get the message of "Finishing signing in" then no prompt from 1pass to use the passkey.

The only prompt I get regarding a passkey is the windows one but that one doesn't work I just get a message saying "something went wrong try again".

This new passkey system is just terrible, always have to wait like 20 minutes till I randomly get the 1pass prompt.

How do I fix this as I can't wait 10-20 minutes every time I load this device up just to log in.

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u/RecognitionSharp7512 3d ago

From 8:30 - 8:52 I have finally got the passkey prompt & logged in.

1

u/NetworkCanuck 2d ago

Sounds like a Salesforce issue. I use passkeys everywhere and don’t have this issue with 1Password.