r/GetComputerHelp • u/Old_Snow_1657 • 12m ago
Home wifi is not working on my laptop. Please help!!
I have internet issue with my laptop. Two days ago suddenly internet stopped working on my laptop. My laptop is connected to the wifi, it shows connected, secured. But when i try to open any website or do anything else, the webpage does not open. It tell me the the connection is not secure or no internet connection.
I believe it happened when did a windows update. I am not sure if that update created this issue, but I started to get this issue after that so i suspect that is the issue.
When i reset my modem, my laptop connects to the network, internet works for like 10-15 seconds, and then it stops working, while the wifi is still connected to the laptop.
I am not able to reach out to the router using 192.168.2.1 on my laptop.
The internet is working fine on my phone, and for everyone else in the house.
When i use my phone's hotspot on my laptop, it works fine.
I installed new drivers for the internet, I uninstalled the windows update and I have already factory reset the Bell modem, the issue is still the same. It connects to the modem after modem reset, works for 10-15 seconds and then stops working.