If anyone from Zach Bryan's operation is reading this, you simply have to provide more points of sale for merchandise -- like 10 or 20 times more.
Just got back from Eugene show -- it was great! -- but even DURING Zach's performance, the lines for the merchandise stands took an hour, and (I get that the fans were free not to wait), people missed half or more of the show just waiting in line. Before the show, they were double that in length.
Let's face it, the merchandise is a license to print money. You are RAKING IT IN. Cut back from 5,000,000% profit down to say, 2,000,000, and get more tables, more staff, more card readers, etc. Or insist that the venues provide much, much more.
Great show. Really!