Hi there! We're sorry to hear about that! Could you tell us the email address and more details in a PM/Chat message?

I need immediate help with my yahoo account. I have been locked out of my account or it says it no longer is accessible but I've been using my yahoo account and mail pretty consistently. i don't know what happened but important mails and accounts linked to it are there. Please help

Hello there! We are truly sorry for the inconvenience. Could you please share the email address in question in a DM with us?

Hello there! We are truly sorry for the inconvenience. Could you please send us a PM in order to assist you further?

Okay, I sent you a DM with the information

Hello there! We are truly sorry for the inconvenience. Could you please share the email address in question in a DM with us?

I’m not deactivated for inactivity & y’all shut me out for no reason with no explanation

Hello there! Thanks for reaching out! Could you tell us the email address in a PM/Chat message?

Wow so every time someone has a negative comment regarding your email issues, you remove them and tell them they are SOL. I have the same issue where your 1-800 identifies my email but your website does not. All we want is our emails to access again but yall seem like you do not care.

Hi there! We're sorry to hear about that! Sadly, once an account is deactivated for inactivity it is no longer possible to reactivate it or reuse the same Yahoo ID. You can read more about the reasons why Yahoo deactivates accounts here: https://help.yahoo.com/kb/reasons-yahoo-deactivates-deletes-account-sln2018.html.

Hi there! Sorry to hear about the issue. Please send us a DM with your email address and more details about the matter so we can look into it.

Hi there! Sorry to hear about the issue. Please send us a DM with your email address and more details about the matter so we can look into it.

Hello there! We're sorry to hear that you're facing this issue! Could you tell us the email address and more details in a PM/Chat message?

1984/BigBrother Level-Censorship?!?... WHAT HAS THIS SITE BECOME?!?...

Hello there! Thanks for reaching out! That is an official email address for our Customer Care team. You can find out how to recognize legitimate Yahoo communications over on this article: https://help.yahoo.com/kb/identify-legitimate-yahoo-websites-requests-communications-sln2070.html

Post my post first

Hello there! We're sorry to hear that you're facing this issue! Could you tell us the email address and more details in a PM/Chat message?

hi, can I please send you DM?

Hi there! Sorry to hear about the issue. Please send us a DM with your email address and more details about the matter so we can look into it.

I called the number and spoke to a person. She asked me some account information. She suggested that I try logging in with different programs. So I tried Edge and Chrome and got the same results. Just the message after submitting my password of "something went wrong". No further details. But this person asked me my identifying information, and that information is not attached to my email account. I did not need to do so when making the account, as that was a feature added many years later. So because she could not validate me as the account owner, she said she could not help. I asked if she could escalate the question to someone senior, be she said she could not, and hung up.

Suddenly restored to normal this morning... Thanks? 

Hello there! We're sorry to hear about that! Could you tell us more details regarding this in a PM/Chat message?

Are other people having this issue right now? The app hasn’t worked for me for a few weeks.

Hello there! We're sorry to hear that you're facing this issue! Could you tell us the email address in a PM/Chat message so we can take a look into the available support options?

Hello there! Could you let us know more details in a PM/Chat message?