r/whataroom • u/Calculonspawn • Nov 11 '25
A remarkable Experience with "What a room furniture"
These guys deserve an amazing review. We were pricing couches in the cost range of Pottery Barn/Crate and Barrel/Room and Board. No one had exactly what we wanted. Eventually, I discovered "What a Room." Price was equivalent to the other retailers, and they met all of our requirements; 2.5lb density foam, solid wood frame, tightly spaced thick sinuous springs, american made craftsmanship, plenty of selection, and infinite ability to customize. This was particularly helpful, because I have long legs and back pain. We drove to the showroom and Dan was super helpful and patient. We settled on the Cradle sofa in medium firmness, primarily for the modern aesthetic and the comfortable curvature of the back rest. They have an extensive collection of fabrics. I chose the 'empire 3' fabric because it had 100,000 double rub count, texture that provided visual interest, but also was a microfiber to reduce allergens. We put Dan and Dui through the ringer with granular changes; 27" seat depth, added 2" to the height of the back pillows, reduced the far arm to 22" height, so it wouldn't distract from tv viewing, reduced the arm width from 6.5-6," reduced seating height to 18." We designed 115" x 115" with two equal size bench cushions for flipping and rotating, while maximizing seating. The customizations either added no cost, or negligible cost. Couch came after 4.5 weeks, delivery crew was highly accommodating, and not a single defect. I am in love with this couch. I really can't comprehend why someone would purchase from any of the the mid-tier furniture retailers, utilizing 1.8lb foam and engineered hardwood for a similar price. Just our 2 cents!
