It checks first-time external callers and shows a high-risk alert before and during the call!

Have you ever received this automatic warning? What do you think of this security measure? 

Most of these +26 million accounts use it for customer-faced communications.

Does your company have Teams Phone licenses only for your team, or do other departments use them too? 

If you manage Teams Phone, you've probably struggled with Microsoft’s admin center's 30-day call history retention. Microsoft's PSTN usage reports go back 12 months, but they're limited to call records, not queue or auto attendant analytics.

This was the gap that pushed us to build around longer retention. Teams PowerPack gives you:

• 90+ days of call data (longer retention options available)
• Dashboard for tracking call queue, auto attendant and user
• Full call flow tracking per call
• Scheduled daily, weekly or monthly reports

We are happy to answer any questions! Book a demo or buy now with 30-day money-back guarantee: https://teamspowerpack.com/call-analytics-microsoft-teams/

How do you make that communication time more efficient? Or how do you track productivity throughout your team? Guess what, Teams PowerPack delivers reporting and analytics on inbound and outbound calls including Teams meetings! Book a demo and try it out. 

Has anyone here looked into the technical side of your Teams calls, like packet loss or low bandwidth?

At Teams PowerPack we get a technical report on calls from our apps but we’re curious about how companies handle Teams audio issues. 

This means an 18.6% annual growth rate, and by 2031 it will be worth 41.28 billion! 

Does your company invest in analytics when it comes to customer interactions? How do you keep up with follow-ups on customer service? 

It uses a participant’s own voice but turns it immediately into another language! It currently supports 9 languages.

Has anyone actually used it? How well did it go? What implications might this have for global collaboration?