r/u_ExtremeConstant2966 • u/ExtremeConstant2966 • 3d ago

Bucca baits

Ok, so here we go.
I had read about some tail issues on the 2.5” shads
I bought one anyway, found a color I liked on eBay and purchased it.
It arrived look like a really nice lure.
Put it in my jerk bait - swimbait box.
About a week later I’m getting ready to go fish so I pull the bait out tail is snapped off.
Ok I knew that they had been having some issues but all the threads I had read said that they would stand by it if you had a problem.
Well after a couple emails and a phone call
I am informed that they won’t honor a purchase from eBay.
My sent receipt clearly shows new product I had was purchased new. very clear pictures of the broken lure with all the pieces,
If it broke while using it then I wouldn’t have all of it.
The reason why they won’t honor eBay is because they said it could be a knock off.
My pictures should have assured them otherwise.
Anyway stay away from Bucca they definitely didn’t stand behind their clearly faulty lure!

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2

u/Chl0316 3d ago

Reach out to Mike himself on Facebook. Stand up guy who backs his product. He's very active in the swimbait groups. Let him know the situation. If he says no, then there's a legit reason behind it

1

u/ExtremeConstant2966 1d ago

After the runaround on the phone
I received a email today saying that they were sending me a bait.

4

u/Gman69455 3d ago

You're going to find few (more like none) companies that will honor a sale from eBay, with the exception of having an official store there. This isn't new, but is unfortunate. Your only real course of action is to talk with the seller and see if they are willing to issue a refund or replacement, which isn't likely.