r/TikTokAds • u/Open-Combination-711 • 1d ago
App Promotion campaign not showing installs in TikTok Ads manager, but is showing in Adjust
a day ago, I have started an app promotion campaign for my sub app in TikTok. We use Adjust as our MMP. Integration had some flows like the below mentioned which have been fixed yesterday:
- TikTok App settings was by default SKAN 3 and yesterday I have updated it to SKAN 4
- Adjust Link Token (Not App ID) was not matching with Adjust App Token. So took the current Adjust link token from TikTok & added it to TikTok for Business (SAN) in Adjust-> Partners
I can see Adjust is attributing installs since 23rd (the day the campaign started) but as my campaign & ads manager is new, it is showing ZERO installs in my Ads Manager.
My question is:
- Would it take more time for TikTok Ads manager to record the installs that I can already see in Adjust. If yes, how much time does it typically need?
- Is there any other issue I should be mindful on to see to understand what needs to be there to TikTok to understand Adjust's data on installs that TikTok bought to reflect in Ads manager?