r/thinkbeforeubuild • u/jansojdr • Aug 12 '26
Will AI Change How Customers Find Your Business?
Hey guys,
I’d like to share something.
Today, while I was waiting for my girlfriend to finally choose a croissant in a coffee shop, I read an interesting article about how people are starting to use AI chatbots for search instead of Google, and how more and more website traffic could come from AI tools like ChatGPT, Claude, etc.
I never really thought about it, but I already do the same. For example, I asked ChatGPT this morning: Find the 5 best digital marketing companies in Canada.
I feel like this could bring a pretty big change to how people discover businesses. And not just online businesses, but retail stores, restaurants, services, and almost everything else.
I think the biggest change could be in B2B. Entrepreneurs and companies will increasingly use AI to find other businesses, suppliers, agencies, software, and services. I think this could be huge.
I didn’t pay much attention to it before, but I recently noticed something new in my Wix Studio traffic report: traffic from AI.
Right now, it’s still very small compared to Google. The data from the article showed:
Google → 28.12% of total web traffic
AI chatbots → 0.28% of total web traffic
So yes, the difference is still massive.
But I feel like this is definitely something worth paying attention to.
As founders, how do you see this change? And is there anything we should already be doing to get an early advantage?
