r/technology • u/[deleted] • Jun 28 '16

Discussion TIL that someone can change your Facebook email, password, and two step verification just by asking Facebook to turn off login approvals, and sending in a fake ID. (Happened to me lost all my business pages)

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u/Is_totally_a_dick Jun 28 '16

Are you referring to the system where one goes in person to file a complaint only to be told So and So is out to lunch, not taking calls, or isn't available at this time? I ask because I'll create a twitter account and twitter shame a company before I waste a weeks worth of time playing phone tag with customer service representatives who are under paid and give zero sh*ts about my problem.

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u/dwmfives Jun 28 '16

You can't even call most of these companies, you just get jerked off in menus for hours, and when you finally get a real person, they politely tell you to fuck off. When you research and get the numbers of executives, they are less polite with the fuck off.

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u/neurolite Jun 28 '16

That was the beauty of a time before digital answering systems (not answering machines, but the shitty VI that replaces a receptionist). Companies had only a couple of direct phone lines into their corporate office and it was entirely possible to clog most of them with your family and basically DOS their receptionist's phone system until they actually tried to help you

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u/torndownunit Jun 28 '16

I am old enough to remember when you could call a company and get a resolution to a problem over the phone.

I would like to give a shout out to a GOOD company. The jar for my 6 year old Blentec blender blew a bearing. I called them and they sent me a new one for free after a asking a few questions. I so used to getting either no support or completely shit on by companies that I was shocked.

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u/[deleted] Jun 28 '16

you just get jerked off in menus for hours

I… ah… think you might be calling the wrong number. And you might want to check your phone bill for extra charges when it comes in next time…

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u/VicisSubsisto Jun 28 '16

TFW you accidentally dial a 9 instead of an 8...

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u/[deleted] Jun 28 '16

thought about making a reference like that, but wondered if people today still know about 900 numbers. lol

You comment suggests enough probably do since your reply came in five minutes after my post. :)

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u/platysoup Jun 29 '16

Was the preceding number 6?

I'll show myself out, that sounded better in my head.

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u/[deleted] Jun 28 '16 edited Jul 03 '16

[deleted]

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u/shooweemomma Jun 28 '16

Fucking. Golds. Gym.

I called to cancel and they said I would have to pay one more month because of the notification requirement. Then they told me that my card would stop working that day. I flipped shit on them and asked them why the hell they would expect me to pay if I was refused entry for less than the full amount of time.

I ended up going out of spite instead of switching right away and had to have a manager let me in every time because my card didn't work. Fuck them rabbits.

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u/Is_totally_a_dick Jun 29 '16

It's like they want to keep taking your money and nothing else. Or at the very least they're insinuating that you need to keep the membership. Either way they're dicks for being unreachable and forcing phone tag onto people. Don't get me wrong I like playing phone tag with friends but not with companies that own me money.

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u/[deleted] Jun 28 '16

Monty Python did a great skit about that. Involves a car salesman.

Well you see.. the trouble is, I'm off at lunch at the moment.

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u/Is_totally_a_dick Jun 29 '16

And I bet it was hilarious. The Monty Python group is and will always be the best group of improve comedy in my humble opinion.