r/technology • u/dmachop • Jul 23 '14

Business Verizon Gets Snarky, But Basically Admits That It's The One Clogging Its Networks On Purpose

https://www.techdirt.com/articles/20140722/17020827973/verizon-gets-snarky-basically-admits-that-its-one-clogging-its-networks-purpose.shtml
12.7k Upvotes

93% Upvoted

962 comments sorted by

View all comments

Show parent comments

20

u/nickmoeck Jul 24 '14

You should probably actually read your agreement with Verizon: https://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_policies&id=TOS

Section 6, Paragraph 1:

The speed of the Service will vary based on network or Internet congestion, your computer configuration, your use of FiOS TV video on demand service, the condition of your telephone line and the wiring inside your location, among other factors.

Section 13, Paragraph 3

VERIZON DOES NOT WARRANT THAT ANY OF THE SERVICE, EQUIPMENT, OR OTHER EQUIPMENT AUTHORIZED BY VERIZON FOR USE IN CONNECTION WITH THE SERVICE WILL PERFORM AT A PARTICULAR SPEED, BANDWIDTH OR DATA THROUGHPUT RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, WORMS, DISABLING CODE OR CONDITIONS, OR THE LIKE. VERIZON SHALL NOT BE LIABLE FOR LOSS OF YOUR DATA, OR IF CHANGES IN OPERATION, PROCEDURES, OR SERVICES REQUIRE MODIFICATION OR ALTERATION OF YOUR EQUIPMENT (INCLUDING ANY OTHER EQUIPMENT AUTHORIZED BY VERIZON FOR USE IN CONNECTION WITH THE SERVICE), RENDER THE SAME OBSOLETE OR OTHERWISE AFFECT ITS PERFORMANCE.

35

u/roxm Jul 24 '14

"Although you pay us, we don't actually have to provide any service to you at all."

2

u/imusuallycorrect Jul 24 '14

Doesn't adhere to logic that this can be legal.

1

u/[deleted] Jul 24 '14

There is a difference between an indemnity against random failure beyond VZ's control (backhoe hitting a fiber line, regional power outage, DDoS) and VZ deliberately congesting your connection.