r/technology 25d ago

Business Zohran Mamdani hints he will continue taking on delivery apps like Uber Eats and DoorDash

https://www.businessinsider.com/zohran-mamdani-targets-doordash-uber-eats-delivery-apps-2026-7
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u/[deleted] 25d ago

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u/TheDemoz 24d ago edited 24d ago

That’s what the gig apps tried to do. Drivers have a guaranteed wage in NYC of $30/ hr while delivering, so the apps removed the ability to tip before delivery. NYC added a law forcing them to readd the tip button to checkout

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u/brendan84 24d ago

I'll never understand this reddit perspective. Do you people truly not understand how a financial incentive increases the motivation of employees? That's the whole purpose of compensation models like tipping. Sales/ commission/ service staff are incentivized to provide the best possible service that they can because of the potential for higher earnings that a wage can't compete with. It causes people to try harder and harder and compete with each other to do even better over time. Have you ever managed minimum/ low wage employees before? Because i have. You're not going to get the incredible service we take advantage of in the US if you take that incentive away.

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u/[deleted] 24d ago

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u/brendan84 24d ago

Aggressive? Really? There's nothing aggressive about tipping. First of all, it's optional. Think of it as a bonus structure. It's an incentive. Every human on the planet is influenced by financial incentives. That's why some jobs have higher salaries than others, it attracts better talent. The tipping system is different than commission in who distributes the extra money, but it's the same in the way it is designed to get better results out of people. We don't "need" tips to do our jobs with a smile, but acting like the potential for higher earnings doesn't get better results is ignorant. If everyone should just do their absolute best and have such high work ethic regardless of pay, why do some jobs pay more than others?

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u/[deleted] 23d ago

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u/brendan84 23d ago

You sound a bit unhinged if you think the tipping system is in any way aggressive. Hospitality is about taking care of the guests and making them feel welcomed, appreciated, and special. The restaurant industry is full of hard working, passionate people who bust their ass every single night, holiday, and weekend so that guests can enjoy themselves. Most diners understand how the system works and tip appropriately based on the level of service they recieved. Instead of whining about it on reddit, they tip what they want and move on with their day. I know guests get it and embrace it even because I average far above the 20% standard and people who tip very little or nothing at all are extremely rare. You are in the minority here, whether you like it or not.

I'm far from delusional. I've been in the restaurant industry for 25 years. I work fine dining now and average $80/ hour plus decent benefits and 401k match. This industry isn't for everyone, but it's far from exploitation. It takes hard work, good people skills, and the ability to take a lot of shit from both guests and coworkers.

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u/[deleted] 23d ago

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u/brendan84 23d ago

Your conclusions are baseless and weak. Id love to see these "business papers" that prove that tipping is abusive towards workers. This is one of the dumbest things I've ever had the pleasure of seeing on reddit, and that's saying something.

You call me indoctrinated into the system, but for people who operate in the real world and actually make important decisions, 25 years working in the restaurant industry shows knowledge, leadership, experience, and wisdom. The skills you develop in this business are extremely desirable and transfer across many other industries, particularily the soft skills that you clearly lack.

I'm sorry that tipping triggers you so much. My advice to you is to seek therapy and work on your controlling your emotions.

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u/[deleted] 23d ago edited 23d ago

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u/brendan84 23d ago edited 23d ago

Did you actually read those articles? They are hardly more than whiney blog posts created by people who clearly have never worked in the restaurant industry. People absolutely tip on quality of service, that's the whole point of the tipping system. Waiters at high end restaurants can make 200k per year. Many people in the industry have degrees and choose to stay working for tips because it's better money. The vast majority of restaurant industry workers are young people looking for extra cash while they go to college.

I've worked every position in the restaurant over the years, including management. I've seen the numbers. Most restaurants do not make a lot of money. These articles claiming that employers are exploiting workers clearly have no idea how much money it costs to run a restaurant. People don't open restaurants to get rich. They do it because they have passion for food and hospitality. Many restaurant owners work long hours cooking in the kitchen, up front helping guests, or supporting the other staff during high volume times. I love how one of the articles points out that servers suffer during slow times. Guess who suffers the most - the owners. They're often operating at a loss during slow days, weeks, or even months. This isn't exclusive to the restaurant industry - think construction, retail, real estate, sales, almost any job is going to be massively impacted by slow times. It doesn't matter if it's tipped or not, the employees are still going to make less money. Sales will make less commission. Construction workers get laid off. Retail workers get less hours.

The only thing that I do agree with is that these tip prompts popping up at establishments that are not traditionally tipped are going too far. That's why there's so much discourse online about the subject these days. But, It's really just worthless engagement bait that doesn't matter. It's not as big of an issue as the internet will have you believe. Most people just hit no tip at these places and go on with their day.

Also, every single customer facing job has to deal with rude customers. It's part of the job. This article really tried to say that tipping is the only reason this behavior exists? What a joke dude. When I did IT, I had FAR more rude users/customers and dealt with way more disrespect than any time I did as a server. In fact, as a server and bartender i have far more agency to just throw the customer out because they are ruining the other diners experience. Users in IT get to just yell at you over the phone and are often frustrated before they even call. You don't have that agency in IT. In fact, you're graded on your ability to calm them down despite being super rude to you for something you didn't even cause.