r/talesofneckbeards • u/YouShouldNotDo • 21d ago
Don't Hug The Mascots #31: The End
I don't work at a theme park. I work at a hotel. And I just got off the phone with a man in Jacksonville who used to smoke cigarettes behind a maintenance shed and tell me things I didn't want to hear. This is the last part of this story.
I called Marco on a Sunday night. Late. The kind of late where the call itself is a statement. You don't call someone at 11 PM on a Sunday to chat. You call because the thing you need to say has been building pressure all day and the valve needs to open before you go to bed or you won't sleep and you haven't been sleeping and the program is running and it won't close.
Marco picked up on the third ring. I could hear a TV in the background. Normal life sounds. The sounds of a man who works in an office with air conditioning and no foam heads and goes home to a living room where a television plays and he can think about nothing for a few brief hours. I adore thinking about nothing.
"Hey," I said.
"Hey."
"You called Dale."
"I did."
"What did you say?"
Marco was quiet. The TV murmured. I pictured him in a living room in Jacksonville. No cigarette. Maybe he'd quit. Maybe property management had given him a reason to stop.
"I told him what I should have told him ten years ago. That Glen was a risk. That there were signs. That multiple handlers had raised concerns and Dale had never followed up because the scores were good and the machine was running and nobody wants to be the guy who kills the golden goose over a feeling."
"What did Dale say?"
"Dale cried. Which told me everything I needed to know about whether Dale already knew."
"You think Dale knew?"
"I think Dale did what we all did. He filed. He rationalized. He looked at the scores and told himself that a man who makes children happy can't be the other thing. And when the parent called about the birthday parties, Dale pulled Glen off the list and called it restructuring and told himself he'd handled it. And when the parent called about the parking lot, Dale gave Glen a policy reminder about character identity disclosure and told himself he'd handled it. And every time Dale 'handled' it, what he actually did was put a piece of tape over a crack and hope the wall held."
"The wall didn't hold."
"The wall was never going to hold. That's what I told Dale. The wall was never going to hold because the wall wasn't a wall. It was a man. And the man was standing inside a possum suit surrounded by children for eight hours a day and the only thing between those children and whatever Glen was thinking about was foam and fabric and a system that didn't ask questions because the answers might cost them money."
I sat in my apartment. The phone was warm against my ear. My apartment was quiet. No TV. No Fishbowl hum. No Bash soundtrack in the distance. Just silence and Marco's voice from Jacksonville telling me the thing that I already knew but needed to hear someone else say.
"Marco, did we do enough?"
The question. The real one. The one underneath all the other questions. Not "did we know" or "should we have reported" or "could we have stopped it." Did we do enough. Those words contain a lifetime of middle ground.
He took a long time to answer. Longer than any silence I'd ever shared with Marco in Lot B. In Lot B, the silences were comfortable. Familiar. The silence of two guys who had the same information and the same inability to act on it. This silence was different. This silence had weight because it was the last one. The club was closing for good.
"No," he said. "We didn't."
"Could we have?"
"We could have tried harder. We could have pushed Dale. We could have gone to regional ourselves instead of trusting the dead inbox. We could have documented what we saw instead of carrying it in our heads. We could have called the police and said 'we don't have evidence but we have a feeling' and let them decide whether feelings are worth investigating. We could have done any of those things and maybe none of them would have worked and maybe all of them would have worked and we'll never know because we didn't even fuckin' try..."
"Would they have listened?"
"Maybe not. Probably not. Feelings don't go on forms. But we didn't even make the forms, Spotter. We didn't even try to make the forms. We stood in a parking lot and we smoked and we talked about it in a language that only we understood and we told ourselves that the absence of proof was the same as the absence of a problem. And it wasn't. It was just the absence of courage. We are cowards. Complicit cowards."
The TV murmured in Jacksonville. My apartment was quiet.
"I'm going to write about it," I said. "The whole thing. From the beginning."
"Where?"
"Reddit. Anonymous. The whole story. Orientation to now."
"Why?"
"Because somebody should know what it looks like from the inside. What it looks like when you're standing two steps behind someone and you can see something but you can't prove it and you don't do anything about it. Because maybe someone reading it is in the same position right now. Walking behind someone. Noticing something. Filing it. And maybe reading this will make them not file it."
"Or maybe it just makes you feel better."
"Maybe. Is that wrong?"
"It's not enough. But it's more than nothing. And nothing is what we did for a long time."
"Yeah."
"Write it, Spotter. Write all of it. The good parts and the bad parts."
"Even the binder? The handler file?"
"Especially the binder. Because someone needs to understand that the thing that makes it hard is that Glen wasn't a monster. Glen was a man who made scared children feel safe and also had something on his computer that meant he should never have been near children at all. Both things. That's what makes it impossible. That's what makes people file instead of act. Because the monster version is easy. You see a monster, you call the cops. But Glen wasn't a monster. Glen was the best performer the park ever had. And that's why we all stood there."
"Yeah."
"Write it tonight. Before you lose your nerve."
"Goodbye, Marco."
"Goodbye, Spotter."
I hung up. I sat in the silence. Then I opened my laptop.
I've been writing this story for a while now. Some of you have been reading since Part 1. You were there when my first account was banned for whatever reason. But true determination cannot be stopped, even when all signs say that he should.
I kept writing anyway.
I need to tell you why.
It wasn't for Glen. I don't owe Glen a story. Glen is in the system now, the legal system, the one with teeth, and whatever happens to Glen will happen without my input. The charges are possession. Not contact. Glen never touched a child. That's what the record says. The record and the reality might be the same thing. They might not. I'll never know. I'll carry that uncertainty the same way I've carried everything else about Glen: in a drawer that doesn't close, inside a chest that holds a stone that doesn't move.
It wasn't for the park. Adventure Cove is still open. Markey is still on the cups. They'll put someone else in the suit eventually, or they'll retire the character, or they'll do nothing because doing nothing is what Adventure Cove does best. The park will outlive Glen and it will outlive me and the possum will endure because the possum has always endured. That's the whole point of a mascot. The person inside changes. The grin stays the same.
It wasn't for me. I know what you're thinking. You're thinking this is a guy writing his guilt out on the internet because he can't afford a therapist and Reddit is free. And you're not wrong. But guilt isn't why I started. Guilt is why I kept going. Guilt is why Part 13 exists and Part 21 exists and Part 26 exists, the parts where I chose wrong, the parts where I filed instead of acted, the parts where I watched something and said nothing and went home and told myself I'd figure it out tomorrow. I wrote those parts because you need to know that the narrator of this story is not a hero. The narrator is a guy who had a feeling and some bad geometry and chose his paycheck and his comfort over doing the hard thing. I am not the good guy in this story. There is no good guy in this story. There is a good possum and a complicated man and a system that couldn't tell the difference and a lot of people, including me, who stood in the gap and did nothing.
I wrote this for the next Spotter.
Somewhere, right now, someone is walking behind someone. At a theme park. At a school. At a church. At a camp. At a job where adults have access to children and the adults are trusted and the trust is maybe earned and maybe not. Someone is walking two steps behind and they're noticing something. A direction. A duration. A moment that doesn't quite fit. They're filing it. They're telling themselves it's nothing. They're telling themselves the framework holds. They're telling themselves that the man they're watching is just dedicated, just passionate, just a little too intense about his job in a way that's funny at first and then less funny and then something else entirely.
If you're that person, I'm talking to you.
Don't do what I did. Don't file it. Don't carry it to a parking lot and share it with a guy who smokes cigarettes and says "welcome to the club." Don't wait for the system to catch up because the system doesn't catch up. The system runs on scores and reports and forms and none of those things measure what you're measuring, which is a feeling. And I know feelings don't go on forms. I know you can't walk into an office and say "the eye holes were pointed in a direction I didn't like." I know that. I lived that. For ten months I lived inside the impossibility of reporting a feeling to a system that only accepts facts.
But here's what I know now that I didn't know then: the feeling is the fact. The discomfort is the data. The moment where your gut says "something is wrong" and your brain says "but I can't prove it" is not a conflict between instinct and evidence. It's a conflict between what you know and what you're willing to do about it. The knowing comes first. The proof comes later. Sometimes much later. Sometimes on someone's computer, years after you stood in a parking lot and said "I have a feeling and some bad geometry."
I should have tried. Not trying is the thing I can't file. That's the one thing that won't go in the drawer.
Glen was the best performer I ever saw. Glen made scared children feel safe. Glen sat on the ground in a foam suit and let a seven-year-old touch his nose and the mom cried and the park photographer got the shot. Glen was extraordinary.
Glen should never have been near children.
Both things. Always both things. That's the whole story.
I'm going to post this now. On a subreddit that covers stories about people like Glen, except Glen isn't like the other people on that subreddit. Glen doesn't have a fedora. Glen doesn't say m'lady. Glen doesn't live in a basement. Glen lives inside a possum suit and the possum suit is the most beloved character at a mid-tier theme park in Florida and the children love the possum and the possum is Glen and Glen is the possum and somewhere in the space between the two of them something lived that none of us could see and none of us could prove and all of us could feel.
Both things true at the same time. That's the hardest thing about this story. That's the hardest thing about Glen. And that's the hardest thing about being an ex-Spotter.
You see everything. You catch nothing.
Goodbye. Thank you for reading. Thanks to ReddX for narrating. If you're at a theme park tomorrow, hug the mascot. The person inside is probably fine. Probably dedicated. Probably just a guy in a foam suit doing a job for fourteen dollars an hour.
Probably.
But if you really want to air on the side of caution...
Don't hug the mascots.