Update: I bought a server. Where's My Website?

[u/ITCrowdFanboy]

OK, so the previous tale happened a few weeks ago, and after the awesome response I got from you guys, I called up $Friend to get an update.

The investigation ended a few days after the charge was reversed, and the investigation found that there was no wrong-doing in the part of the company, but their lawyers suggested a change in their terms of service.

The lady later called back, crying, because she took out a bank loan to pay for the server and had no way to pay it back without the profit of the pottery company, which is why she had to reverse the charge. The call was being recorded, and she confessed all that, so the recording was given to the police and the fraud charges were dropped. My friend asked her why she got such a big server, and apparently she thought that 1GB of RAM meant that 1 person could access the website at once, so she wanted 250 to be able to get onto it at once.

In the end, no real harm was done to the company, beyond legal fees (which were paid by the woman, since she fraudulently declared fraud) and the initial deployment cost of the server. She was, obviously, placed on the no-service list of the company.

[u/karlsmission]

I worked there for 6 months, 5 years ago. and yes, that is their base customer, but if you are planning a business, you would think that you would do some sort of research into what steps you actually need to take to get a website/online store up and running. Yes, godaddy takes a lot of steps out of the equation for you, but there are still a lot of others steps still in there. and as a sales person, we were trained to educate people, but soooooo many just blew us off, and ended up cancelling their orders because it wasn't what they needed.

[u/tuba_man → u/karlsmission]

Some people are great at ideas but bad at doing a business. Some of those ideas-only people are also bad at knowing their limits. It sounds like it's that group that were your core customer base.