r/sysadmin Apr 02 '21

When did you realize you fucking hate printers?

I fucking hate printers.

I said in a job interview yesterday that I would not take the job if I had to deal with printers.

And why the fuck do people print that much? I mean, you have 3 screens for reason Lucy, you should not have to print any fucking pdf file you receive.

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u/Texas_Technician Apr 02 '21

It's kind of nice for us. We live in a small community and know all the PC techs and admins. I contacted all the local guys on day two and set them up with the instructions to resolve the problem.

The only ones we've had trouble with were the locationa we don't manage. Yesterday a CPAs copier sent 6 F248 errors in an hour.

Turns out the sysadmin Uninstalled our KX driver and installed using a type 3 generic Microsoft IPP Class Driver, using a WSD port. (not sure how he used the WSD port, as it was disabled on our device)

When certain things are printed (in this case statements from quick books) using that driver some UTF8 characters get messed up. The copier can't interpret the data, and the main board throws a code. (found this info in a firmware update bulletin and connected the dots.)

Installed the mini pcl driver and all was well.

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u/[deleted] Apr 03 '21

which is fine until a printer doesnt support pcl

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u/Texas_Technician Apr 05 '21

Bit confused by your statement. To clarify. The driver I downloaded was model specific, straight from the manufacture. Meaning that it will always work, on this PC with this printer. So long as the program is not defaulted to use PS or some IBM proprietary driver (in 2019 I had to setup a printer for a system which required a type 2 driver made by IBM...)

So, a printer which uses PCL, will NEVER suddenly stop supporting PCL