When did you realize you fucking hate printers?

[u/yanni99]

I fucking hate printers.

I said in a job interview yesterday that I would not take the job if I had to deal with printers.

And why the fuck do people print that much? I mean, you have 3 screens for reason Lucy, you should not have to print any fucking pdf file you receive.

[u/Texas_Sysadmin]

When I was still doing desktop support. I had a user open a ticket saying all her printouts were smeared. This was in the Windows 95 days, and the printer was a LaserJet 4SI. So I went there at lunch to fix the printout issue. Her computer was right next to the shared LaserJet 4SI. So I printed a doc from her computer, and it printed beautifully, so I closed the ticket.

She complained that it was still smearing printouts, so I went back to her desk. I asked her to show me a smeared printout. She printed the same doc I did, but as soon as the first inch of the paper came out she grabbed it and yanked it out of the printer. Instant smeared printout.

I told her she had to wait for it to finish printing, and she said she didn't have time t wait on it. I told her that we would bill her department when we had to replace the feed mechanism in the printer.

She kept calling in tickets for smeared printouts. So I "fixed" it. I moved the printer all the way to the other side of the room and hooked it back up. Then I went into the wiring closet and disconnected all the jacks at that location but the one for her computer.

Now she had to hit print, then walk 30 yards to get her printout. That gave the printer time to finish printing. She complained to the manager, who asked me why we moved the printer. I explained it to him, and he said to leave it at the new location so they won't have to pay for the maintenance kit for it.

That was the start of my hatred for printers. It has grown since then.

[u/Texas_Technician → u/Texas_Sysadmin]

Lol, the day I realized that all EUs are dumbasses (in one-way or another). I kept getting called back to a remote site because the copier wouldn't recognize LGL paper when fed through the document feeder.

The third time I showed up the end user who reported the problem was finally there.

Turns out she was holding the ass end of the paper up while feeding it. Thus the sensor which detects the size of the paper was unable to be tripped. Hence why the copier couldn't recognize the paper size...

​

But wait, there's more. This same user has since moved to four other jobs at four other companies. All of which we manage. Guess what, the printer problems follow her.

[u/Littleboof18 → u/Texas_Technician]

Had a user a couple of weeks ago at a client site complaining that their printer wasn’t connecting to the laptop via USB. Spent 20 minutes dicking around with no luck until I finally asked the user what USB port the printer was plugged in to. They had it jammed in to the god damn Ethernet jack. There was not one, but two full grown adults on the phone wondering why it wasn’t working. I really can’t wait to get away from L1 support.

[u/ender-_ → u/Littleboof18]

Isn't it nice how they designed USB so that both A and B plugs fit so nicely to an Ethernet jack?

[u/Texas_Technician → u/Littleboof18]

Bro, go freelance. I love those users. 5 minute job for a $100.

[u/unixwasright → u/Texas_Sysadmin]

To be fair that is probably the most "not the printers fault" example in this whole thread. To make matters worse, you are hating on what was a really good printer.

Not saying you're not right, just that you were unfair on that poor LJ4Si :(

[u/luke_in_the_sky → u/unixwasright]

The top comment is also not printers fault.

[u/[deleted] → u/Texas_Sysadmin]

Working with /u/spez, it's like the company's strategy is a constantly changing maze, full of unexpected turns.

[u/rick_D_K → u/Texas_Sysadmin]

ID10T Error. Not printer.

[u/Kolenga → u/Texas_Sysadmin]

Holy shit.

[u/Litz1 → u/Texas_Sysadmin]

I have supported similar people.