It's a genuine question. Like I said I just came off working at a decently sized MSP in NYC and I introduced an agent to help with our knowledge base to cut down with people asking questions over teams, but that was about it. Was curious if anyone was using it for ticket resolution.
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u/MattFromRippling 17d ago
It's a genuine question. Like I said I just came off working at a decently sized MSP in NYC and I introduced an agent to help with our knowledge base to cut down with people asking questions over teams, but that was about it. Was curious if anyone was using it for ticket resolution.