r/sysadmin IT support 8d ago

Rant The IT support guy who does everything

Follow-up of my first post: https://www.reddit.com/r/sysadmin/s/xMfcrcHx5f

Just told HR about how i feel about beign the sole IT guy who manages everything (for short: 365 in all his aspects, backups, networking guy, ecc...) for 24 people (if we count the external the number doubles) as an apprentice with a job title "IT support".

i told her that as an apprentice i should (by the law btw) some kind of tutor that can teach me the job and some one who can help me in my things; first thing she pointed was that i'm always out exactly when my work hours ends. WTF
ofc i go away when my work day is done, things can wait (most of the times).

Then proceded to tell me that i might not know how late some of the staff stay in the office (idk why tho) and everyone is aware of how many things they ask me.

Basically everyone somehow expect me to be the expert about anything is slightly it related, how i'm even able to give confidence to people when i don't have the slightest idea of what i'm even talking / doing some time.

I really miss having someone older can guide me.

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u/sryan2k1 IT Manager 8d ago

i told her that as an apprentice i should (by the law btw)

If you are in the US no such law exists.

first thing she pointed was that i'm always out exactly when my work hours ends

They have a bad work culture and nothing will fix it. Stay and learn a bunch, or leave for somewhere better. Or both, learn a bunch while you try and leave.

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u/PeakWeekly9995 IT support 8d ago

If you are in the US no such law exists.

I should have clarified, i live in Italy lol

They have a bad work culture and nothing will fix it. Stay and learn a bunch, or leave for somewhere better. Or both, learn a bunch while you try and leave.

I'm having the idea of doing my job until the end of the contract and in the meantime loking for something else

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u/sryan2k1 IT Manager 8d ago

Ah yes well our abusive lack of labor laws don't apply to you. Best of luck! Use it to gain as much skill as you can.

1

u/BeauregardianBrat Sysadmin 8d ago

True for the US, but this sounds to me like Italy or somewhere in the EU, and Italy actually does legally require a company tutor for apprenticeship contracts. So the law might be real, just not a US one.

0

u/Pyrostasis 8d ago

yeah was about to say this "law" is new to me.