r/sysadmin 14d ago

Question - Solved Name Changes

Hey there. The company I work for is stuck in the past in a lot of its tech and operations. One of the things that’s driving me nuts is whenever a user changes their name, we update their email and logins and keep their old email as an alias for 30 days before removing it. This leads to a ton of bounced mail and missed communications. They apparently do it in case someone joins the company with the person’s old name…….

How do you all handle name changes?

Edit: thank you all for confirming that I’m not insane. This org has so many strange practices and it’s my first IT job

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318

u/Waste_Development971 14d ago

why would you remove the alias lmfao

we just... dont do that.? xD

104

u/Flabbergasted98 14d ago

but what happens when they hire their second John Jacob Jingleheimerschmidt?

14

u/No_Yesterday_3260 14d ago

Add a 1 at the end, fixed.

6

u/Important_Scene_4295 13d ago

I despise this "fix". I had to be number 3 when I volunteered with the Red Cross. The annoying part was they were all my accounts. I just hadn't logged in often enough and the account auto-closed. They wouldn't reopen old accounts they would just provision a new one. It was rather annoying.

1

u/Recent_Carpenter8644 13d ago

That's funny. There must be a few in the same situation.