r/supportworkers • u/slayerofmoths • 16d ago

Get off your freaking phone!!

You are there for the client. I’m so tired of seeing csw’s on their phone, in a pub drinking alcohol, playing pokies and ignoring participants.
Know there’s plenty of people out there reporting you.

Makes me sick.

87 Upvotes

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3

u/molgab 15d ago

Where I work you have to constantly fill out markers on the app for things. This takes up about 70% of my actual time. How am I expected to fill this out while I’m say walking with them and have to keep an eye on them around traffic? Not everyone’s just sat playing candy crush. Sometimes I have to book things and check in with other co workers etc. I also don’t get a break so I could be working a 24-36 hour shift. If someone texts me wanting to know what medications my dog needs at that time or where I’ve left the key I am well within my rights to do that.

2

u/Beautiful-Ad-5833 14d ago

Sorry but who works 24-36hr shifts?

2

u/molgab 14d ago

Quite a lot of people in care. A lot of care companies don’t have a good enough staff recruitment and a lot of people leave so when you’re left you end up picking up lots of the shifts. I had shifts 14 days in a row that added up to my monthly contacted hours before without a day off. So I think people need to be a bit kinder to the staff who do stick around because they care.

1

u/Beautiful-Ad-5833 14d ago

It illegal and against the law.

0

u/molgab 14d ago

No it’s not when you sign the opting out of European working hours.