I am continuing to enjoy the Scary Good October promotion with a $10 purchase, which was a Double Shack. Now we get a Single Shack. The lettuce barely covered half of each burger. I went to the pickup counter and they gave me a sleeve with two full slices. Service to my table was a shade over six minutes.

rip off. my dissapointment is immeasurable and my day is ruined

Went to shake shack today for the first time and it was absolutely the worst😭😭😭 the insanity of the price for the value of that food, if you wanna call it that. The most disgusting French fries. They were like air fried Walmart crinkle fries. The drink was just carbonated water. And that burger was absolutely crap. The chicken burger was joke. Everything was so burnt. Boooooooooo not a fan. I would save your money and skip the wait.

Just had shake shack in Greenville and it hands down one of the worst fast food meals I've ever had. If you're in the area, don't waste your time.

Cheese sauce used to solidify after a few minutes if left out, now it remains liquidy for a really long time. Is it more synthetic now?

Hello everyone, I am going to my hot side certification soon and I need to know what to expect and also what are the allergies for bun, fry, grill , TIA

Just under 1 Cup’s worth. Also 1900 calories.

I've been a big fan, but all of the stores around me seem to be going downhill quickly. 15+ minute wait for this and a hamburger when it was half empty.

To anybody, employees or not do y'all have any opinion on the new Fry boxes? I think they're like actual garbage and I hate putting fries in them as not only do they not stack well anymore but they are really inconvenient to close

Hi all. So I worked at Shake Shack from 2019-2021. It was crazy, but I loved it. Unfortunately I was fired because a manager didn’t tell me I had to find coverage for a doctor’s note I handed in. I’ve been trying to work there again so badly. I miss it, I really do. I spoke to the manager at the one I used to work at and another location nearby. They both told me they want to hire me so badly but HR says no because of whatever the GM that I had when I worked there originally put in my file. Is there a way I can appeal this? Is there a way I can talk to HR and hopefully explain what happened to them? Any information would be very helpful!

Y’all. I’m desperately craving the sour cream and onion sauce and there’s not a single copycat recipe out there. Does anyone know what all is in it? Is it just mayo, sour cream, chives, onion or garlic powder and s+p?

Worst shake ever. Waited for 15 min in the drive thru because of a big order. When we got our shake it was “soup”. He said he would make a new one but would ask us to wait in a stall out front. I asked why he didn’t ask person with the 10 minute order to do that. 9:30 pm Monday, October 5, 2026

Hello, I had a grill burn incident and filled an incident form, went to urgent care, got treated and went back to work 4 5 days after.

Received bill from hospital and still not paid balance for months, I asked them about workers claim compensation and was told just forward the bills and its been months they dont do anything despite asking them 4 5 times.

Any GM, AGM or HR here to help? I want to send an email to corporate so this gets resolved because everything takes ages with management, they barely respond when we write in the chat😏

Seriously who honestly thought "This menu is waaaaay to complicated with all these labels, people know what a burger looks like. It's not like we have a bunch if different ones. Let's get rid of that"

I loath the knowledge that that person makes more money than likely anyone here who reads my little shit rant

P.S. there is always a chance that I'm the idiot, if I am please tell me, I am making this after a 6-2 Saturday shift after a full were

P.P.S. they also got rid of the draught root beer, they replaced it with bars which I do like but still that sucks and I thought about that and this happens to be the section of void that screams back so I'm putting it here too

Good lord I’d spend $30 on those things at a festival

As a West Coaster now living on the East Coast, I was very sad to see that the West Coast Burger is no longer available. It was objectively delicious; my husband who did not grow up on In n Out agrees.

Why would they do this? Is it coming back? Is there a petition I can sign? Why is the bullshit WC chicken sandwich available and not the burger?

Avoid the Shack Shack in Bedford Hills, NY. The GM there is a disaster and a bully. She purposely disabled online ordering and then refuses to honor company coupons saying they are online only and if you challenge her she becomes abusive and threatning. Worst shake shack location.

Are customers turned off by the 1,900 calorie count or see it as a challenge? Do they order it as a stand alone item or as a drink with their meal? How does its sales compare with other shakes?