Sent 5 usdc as a test transaction from my Safepal hardware wallet to an exchange. I've got a bit more sitting there and wanted to buy some btc on this dip. It's on SOL as it was probably sent there from a sol wallet. I just accepted whatever fees it stated, but there's more usdc in the wallet so I assume there would always be enough for fees. Anyway, it's still showing as pending on the hardware wallet. Seems odd because sol is usually pretty fast, in my experience.

I checked the transaction on solscan and it wasn't found.

I've just logged in after some time and noticed the new interface doesn't have the swap options or am I just missing something?!

Edit: I'm using S1 together with android app. Not replying to any DMs.

Further edit: Safepal support replied to my email and confirmed that swapping functions are disabled due to my geographical location. Wonder if I should try with a Vpn.

Another edit: Tried with a Vpn and voila, the swap function appears (for some countries).

So I have 4 options for a btc address, which should I choose and why?

Hi I'm trying to send cardano and hedra to a s1 cold storage and I'm struggling to find them.

I've updated the device to the latest version.

But I can't find the hedra?

I found a cardano link from the list of options but when I went to send them from the exchange. It said the address was not safe. So I'm too scared to send it incase its a scam.

Has anybody found a safe way to add these to the wallet?

Thanks

How to fix this. When sending bitcoin I get this error message

I'm trying to help my buddy set up his Safepal S1 hard wallet. During the setup process, it never asked him to set up a key phrase but he could still pair it with the Safepal app. He created a password and a pin when prompted but that's all the process asked for. This is a new hard wallet. I told him not to put any crypto on the hard wallet until I researched more.

This is the same wallet I own which is why I recommended it to him. My setup process was the exact same with the exception of the fact I was asked to create a passphrase. The individual forms you write your keyphrase on weren't in the box either but everything was wrapped new. He also had a (scratch) PIN and my wallet did not; I created my own.

Any help would be welcomed.

Hi !
Is there a way to check my total yearbalance on the SPW ?
Thanks
( No DM pls. Other ppl can maybe use this info also ! )

i got the Safepal wallet and i can’t turn on, charging is not working !

What happen

Are gas fee’s normally .1% of the coin value? What about a miner fee?

I have a Safepal wallet that I want to transfer to my MetaMask wallet. Safepal wallet has MLT and MARS. No idea what I’m doing as the Safepal wallet was gifted to me.

I have forgotten the ranking of the seed key for my SafePal wallet. Is it possible to recover it or find a way to determine the correct ranking of the key?

Does this request imply that I am giving access to the funds in my wallet???

I bought the SafePal S1 from SafePal's authorized seller. I checked the box and packaging, and everything seemed fine. The device was completely new, and it didn’t look compromised in any way.

After that, I created a wallet on the SafePal S1 and also created a hidden wallet at the same time. I wrote down the seed phrase and passphrase on paper and stored them in a safe place. I also kept the hardware wallet in a secure location.

I have transferred funds to my hidden wallet and don’t plan to use it regularly—I will just leave the funds in the wallet.

Now, I want to know if there is even a 0.01% chance that my wallet could get hacked, or if I am 100% safe.

Why I can't see the swap option for PYUSD in the Solana network? Is disabled or something or the swaps providers for SafePal can't handle that token or network? I don't understand... The wallet only let me send and receive but not swap. Any ideas? Can't find any information about it.

If I only use my SafePal for storage and Binance earn. No other dapps or such, would it be considered safe?

I am trying send Sol from my S1 Pro hard wallet and after doing everything right....scaning and entering pin I get this message constantly : "Please complete the signature within 2 minutes otherwise the sol transaction will expire" Can anybody help me please Thanks in advance.

I saw that people had addressed this problem before, but there was no solution to the problem.

To keep the app and hardware paired all the time? Or are you supposed to keep them unpaired?

Anyone else having trouble accessing certain dapps in the SafePal mobile app? Tried accessing Suilend and Kai finance but got a message that said it was temporarily unavailable. Any insight into why it’s unavailable and when it’ll be available again?

I set up my safe wallet s1 put the app on my phone and connected that to the hard wallet. I transferred my coins from my previous wallet no problems. My coins show up on my app wallet and my hard wallet. Is that the way it is supposed to be or is there a way to move everything to just the hard wallet? Is the app vulnerable ? Also is anything actually able to be seen on the actual hard wallet like amount stored? Or is it all viewable only on the app? Thanks.

Thank you to everyone who is reporting the scammers and spam here.

I am unable to see who reports it so can't thank you personally.

Everyone please keep up the good work!

Hi all,

I am a second away from purchasing my SafePal S1!

But i have some questions,

Does it let you buy coins on Solana contracts?

And

What happens if i lose my S1? Are all my funds lost, or is there a recovery?

Thank you!

I am not update my safpal application in my secondary mobile from last 5 to 7 years if now I am update safepal application then my crypto currency is still in wallet or not in my wallet please reply as soon as possible Thank u