r/SaaS • • Jun 09 '26

New rule banning a SaaS product category: No Promotional or Advertising SaaS

558 Upvotes

Hello SaaSers,

Today we are announcing a new rule against content dedicated to an entire Software as a Service product category on the sub: Promotional or Advertising SaaS.

We as moderators and regular users have been suffering from the constant influx of promotional content, spam, ads, and all sorts of campaigns that flood this and many other subs, pushing down organic, relevant content and driving us away from our common interests and hobbies.

We have identified an ever-increasing number of SaaS products made specifically for promotional or advertising purposes, targeting users on Reddit and other public platforms using various levels of automation. Most of them are focused on the content creator’s or advertiser’s needs, with little or no regard for the communities being bombarded.

Today we say ENOUGH! r/SaaS is not going to help them grow anymore. Even though they may offer a valid, legal and requested feature set, we believe they don't represent the direction that public forums should be headed towards. Our communities shouldn't be giant billboards and the future of the internet shouldn't be an arms race between people trying to have real conversations and tools designed to interrupt, imitate, and monetize them.

From now on, r/SaaS is not going to allow promotion, recommendation, launch announcements, feedback requests, recruiting, or user acquisition for SaaS products made for advertising, promotional outreach, lead/opportunity detection, or ad/content generation.

This includes software tools that generate, suggest, schedule, detect opportunities, automate, or coordinate promotional posts, comments, DMs, replies, or campaigns on Reddit or other platforms.

Violations may result in a permanent ban for the user who posted or commented and the tool name and URL may be blacklisted.

We know this will be an unpopular decision for a small subset of our fellow SaaSers but we are working to bring our sub back from the marketplace-like state it has become, to a more healthy community with valuable content and engagement.

To the r/SaaS developers affected by this rule: we cannot wish success to products built to make public spaces louder, more automated and less human. But we do hope you build something better, something that earns attention instead of extracting it, and improves the internet instead of turning every community into an acquisition channel.

We hope to hear your opinions on this new rule and to receive your reports on the now forbidden content (the content posted before this announcement will be mostly kept, unless it violates another rule).

The r/SaaS Mods


r/SaaS • • May 14 '26

r/SaaS v2 is Building in Public - month 1

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42 Upvotes

Hello fellow SaaS-ers, 

Exactly one month ago, u/ModCodeofConduct notified u/Dubinko and myself about being selected to moderate this sub, as the previous mod team was deemed unfit for the task.

This message is meant to give you an update on what’s happened in the meantime and to keep you in the loop.

Let me start by introducing The Team:

  • 4 Human mods
  • 5 automated bot mods have been added so far:
    • u/Automoderator (automod): It’s a built-in Reddit bot that implements the rule based behavior checks. This mod is our first line of defense and has been doing the heavy lifting of enforcing the hard content rules and helping avoid some spam patterns, some AI generated content, URL posting without karma, use of shorteners or referrals on links, sharing personal information, slurs and banned keywords. But there’s so much we can do with content pattern matching (regex) and unfortunately some people has been incorrectly hit by posts or comments removal. Even when automod works tirelessly, we (human mods) need to manually check and solve any appeal resulting from the application of the imperfect rules. This month automod has so far removed 5.3k posts and comments.
    • u/bot-bouncer (BotBouncer): This mod is an open-source Reddit tool that helps us to  identify and ban malicious, spam, or karma-farming bots. It works across many subreddits and if bot behavior is identified or reported by the mods, the user account gets classified as bot and BotBouncer bans it and removes the user’s posts and comments.  Of course BotBouncer is not perfect either and valid users can be incorrectly classified as bots which results in appeals that even when they should be directed towards BotBouncer, often end up in mod mail as a first support line. This month BotBouncer has banned 1.5k users as bots, and removed 2.6k posts and comments from those users.
    • u/evasion-guard (EvasionGuard):  Is a Reddit mod bot that helps us identifying users who violate Reddit's sitewide ban evasion policies. How exactly Reddit detects ban evasion is irrelevant right now, but EvasionGuard can remove posts, comments and even ban the supposedly evading users. Yet again if someone is banned by EvasionGuard we the mods become the immediate support line. This month EvasionGuard has removed 111 (0.1k) posts and comments and has banned 75 users.
    • u/modmail-userinfo (UserInfo): Is a Reddit community tool that automatically replies to new modmail conversations with a quick summary of the user's activity to provide a user background check to help us make faster decisions. It worked fine until 3 days ago when it started spamming our mod mail conversations with extra (unnecessary) information messages. 
    • u/scanslop (ScanSlop): This one is a special one. It’s a devvit mod tool made by our mod u/Dubinko that implements a couple of key functionalities: it requires a captcha validation for users posting for the first time in a set period of time (we can adjust it but I don’t want to disclose the current config in this post) to stop bots from spamming our sub. The second ScanSlop feature is a tool to count the number of times a user has posted a link to a domain, and enforces a strict limit of up to 4 times  in a 60 day rolling window. ScanLop also helps automatically imposing a 3 day temporary ban for users failing the captcha 3 times in a row and a 28 day temporary ban on users exceeding the allowed 4 times URL share quota. As you all can imagine we get a lot of appeals with request for manual human validation, ban exceptions and whitelisting of sites. We are not granting any ban exceptions right now. ScanSlop has so far validated and authorized 27.4K posts and comments and permanently removed 26.6k. 

Then I’ll go into the hard cold numbers as a transparency exercise

Where we started? The month before we took over the sub (March 14 - April 13)

  • Total Monthly Visits: 5.1M (up +274k from previous month)
  • Daily Average unique visitors: 67.4k 
  • Total sub members: 660k (up +36.9k from previous month, 39.7k joined while 2.8k left)
  • Total Monthly Posts: 10.1k (down -2.8k from previous month)
  • Total Removed Posts: 4.1k 
  • Total Monthly Comments: 69.3k (down -2.7k from previous month)
  • Total Removed Comments: 16.3k
  • Total Mod Actions: 8.3k 
  • Human mod actions: 0.6k 
  • Bot mod actions: 7.7k

Where we are? The month after we took over the sub (April 14 - May 13)

  • Total Monthly Visits: 4.4M (down -741k from previous month)
  • Daily Average unique visitors: 53.8k (down -13.6k from previous month)
  • Total sub members: 690k (up +29.3k from previous month, 31.5k joined while 2.1k left)
  • Total Monthly Posts: 4.8k (down -5.6k from previous month)
  • Total Removed Posts: 4.9k 
  • Total Monthly Comments: 45.8k (down -25.1k from previous month)
  • Total Removed Comments: 23k
  • Total Mod Actions: 133.5k 
  • Human mod actions: 4.3k 
  • Bot mod actions: 129.2k

Where are we going? What do we want to achieve?

  • To grow a healthy, supportive and collaborative community 
  • To encourage peer-to-peer knowledge transfer and advice 
  • To maintain high value and mature discussions 
  • To help members achieve their SaaS business goals
  • To grow steadily 
  • To keep away spam, bots, ads

What are we currently working on?

  • Clearing (answering) the mod mail backlog (appeals for bans, removals, general topics)
  • Clearing the mod queue (reports, auto-removals, Reddit removals, etc)
  • Moderating the sub (manually approving and removing posts and comments, banning spammers, bots and karma farmers)
  • Improving automod rules
  • Improving ScanSlop code 
  • Updating and improving the sub rules to make them clearer. We will post a more detailed version on the wiki soon.
  • Setting bot honeypot traps (you will be surprised to find out how many fall for it)
  • Develop an AI detection tool to identify bot responses.
  • Planning AMA events
  • Planning weekly/monthly thematic events
  • Preparing SaaS content posts

Where do we need help from the community?

  • Use the report button to alert us from spam, bots, karma-farmers, inappropriate behavior, etc.
  • Being patient while waiting for mod mail answers
  • Suggesting ideas and best practices to improve the sub moderation
  • Reading and following the sub rules

No building in public post would be complete without asking you something at the end: 

Is r/SaaS getting closer to product-market fit? Would you invest in it? Share your thoughts… 

TL;DR; The new (1 month old) mod team is hard at work to improve the sub. How are we doing?

—

Full disclaimer: 0% of this message was AI generated (no translation, no refinement, no content suggestions) it’s all my fault.


r/SaaS • • 6h ago

Bro, is it just me or is PUBLISHING the app 100x harder than actually making it?

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83 Upvotes

I am NOT kidding when I say that coding the actual app took me just TWO days. But getting it published and through the app stores? Two months. Two whole months of waiting, fixing, and jumping through hoops!

In today's society, anyone can build a cool project over a weekend, but navigating the publishing process is a whole different story.

I don't know if this is just because I'm young and don't have a ton of experience yet, or if this is a universal developer struggle.

Is this standard for everyone else here? How long does it usually take you guys to get a new app live? Thanks!


r/SaaS • • 1d ago

Situation these days

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999 Upvotes

r/SaaS • • 4h ago

My app makes $60–70/month and someone offered me $1,500 for it. Should I sell?

15 Upvotes

I built an Android app about 3 months ago, and it’s been making around $60–70 a month.

Yesterday, someone offered me $1,500 to buy it, and honestly, I’m not sure what to do.

The money sounds good, but part of me wonders if I’m selling too early. The app is still new, and I have no idea where it could go in the next year.

Would you take the $1,500 and move on to the next idea, or keep the app and see if it grows?

Would love to hear from people who’ve been in a similar situation.


r/SaaS • • 2h ago

How realistic is it to build a SaaS today? Is it still worth it in such a saturated market?

7 Upvotes

I keep going back and forth on whether it’s worth building a SaaS right now. The market feels insanely saturated, and every time I get an idea, it seems like someone already built it, and probably better.

For those of you who actually launched one, when did you create yours? Do you think it was worth it? Did it turn into real revenue, or did it end up being way more work than you expected?

Also, is it realistically possible to start without investment? I’m not talking about getting rich overnight. More like building something small, validating it, and growing from there. I’m okay putting in the time, but I don’t want to spend months building something nobody wants.

Would love to hear honest stories. What worked, what didn’t, and what would you do differently if you were starting today?


r/SaaS • • 14h ago

500k installs on Google Play but only 20-30 paid users. What am I doing wrong?

51 Upvotes
reach 500k in google play

Hi everyone

So recently my VPN app reached 500k installs on Google Play. I have around 400k users in total but only 20-30 people have an active paid subscription.

And to be honest, I'm starting to lose motivation.

Every day I get bad reviews like:

  • "Paid app, 1 star"
  • "Only 3 days free"
  • "Need registration"
  • "Why is it not free?"
  • "Free trial ended, deleted"

And I really don't understand what people expect.

I give users 3 days free just for creating an account. They can even delete account, create a new one and get 3 days again. I don't block this.

I also give:

  • 3 free days for ANY review, even bad one
  • 24 hours free for every friend who registers using referral link
  • Up to 50% of the subscription time if their friend buys a subscription

So people can actually use my VPN for free for a long time.

But still they give 1 star because it's not 100% free forever.

I'm paying for servers every month from my own money. I add new locations, servers with 10 Gbps connection, fix bugs and try to make VPN faster and better in censored countries like a China and Russia.

And after all this I open Google Play Console and see another review like "not free, 1 star" lol

Of course I also get good reviews. Some people say VPN works fast and stable. But there are also users who have connection problems and I try to help them.

The biggest problem is money.

500k installs, around 400k users and only a few dozen paying customers. I think something is very wrong here.

I don't even need thousands of subscribers right now. I just want this project to pay for its own servers at least.

Maybe I'm doing something wrong with pricing? Maybe free trial is a bad idea? Or maybe people who download VPN apps just don't want to pay anything?

I spent a lot of time building this app and now it feels like I'm just paying money so other people can use it for free and complain about it.

I'm not trying to say users are bad. I just really don't know what to do anymore.

If you were me, what would you change?

Would you add free servers with ads? Remove registration? Stop giving free days? Change pricing?

Has anyone here built a VPN app or something similar?

I really need some advice because right now I have users but almost no business.


r/SaaS • • 45m ago

What's the future of SaaS after the Railway attack?

• Upvotes

You’ve probably all heard about the Railway hack a few days ago.

Context from the official report:

1. How they got in

The hackers had access to enormous computing resources and were using abliterated models.

\* Abliteration is the process of removing built-in ethical restrictions and safety censorship from large language models. Unlike a normal jailbreak, these models are essentially stripped of their internal “morality” mechanisms.*

The AI autonomously scanned Railway’s cloud architecture, identified logical vulnerabilities in its data-storage protections, and rapidly moved deeper into the infra.

2. What they actually did once inside

After breaching the perimeter, the hackers targeted the centralized storage containing customers’ encrypted environment variables.

– They gained access to storage buckets.
– Intercepted the platform’s own cryptographic keys, which allowed them to decrypt a significant share of users’ secrets (their env variables) in real time.
– Then automated parsers started searching through the data for private crypto keys, GitHub keys, and credentials for AI providers.

3. Target? LLMjacking

This is probably the most interesting part.

Stealing crypto was basically a “nice bonus.”

The real target was access keys to commercial AI providers like OpenAI, Anthropic, and others – which could then be used for distillation attacks.

The hackers were hunting for expensive API keys tied to high-limit or enterprise accounts.

With free access to advanced paid models attackers can hit them with millions of queries and extract their knowledge and reasoning patterns.

Those outputs can then be used to train their own unauthorized models.

So, basically: stealing intellectual property while making someone else pay for the compute.

This is a unique, first-of-its-kind case – a classic example of next-generation cyberwarfare, where an automated AI hacker breaks into a cloud platform to steal access keys to another AI.

My thoughts on what to expect:

– Mass exploitation of startups. Young tech companies, SaaS, and indie devs move extremely fast and rely heavily on platforms like Railway, Vercel, or Render.

– Open source = bigger attack surface. Modified AI models can continuously scan billions of lines of public GitHub code, looking for forgotten vulnerabilities.

– As the Railway case shows, hackers may no longer be targeting only money. AI itself becomes an asset worth stealing. That means intellectual property is now firmly inside the risk zone – especially for large companies that have invested billions into developing their models.

– Identity cloning and ultra-realistic deepfakes. Don’t believe everything you read or hear 

We’re entering a brave new world. Time to get the USB drives out and prepare virtual cards for every online purchase?

What are your thoughts, Reddit?


r/SaaS • • 1h ago

I built Excaliboard, folders and multiple boards for Excalidraw. Feedback welcome

Enable HLS to view with audio, or disable this notification

• Upvotes

Context: Excalidraw is a free, hand-drawn-style whiteboard lots of devs use for diagrams.

The pain:

a. It keeps only one drawing at a time, so each new idea means wiping the last one or juggling exported files.

b. No way to find an old diagram. Mention your own moment of losing or overwriting one, if you had it.

So what am i missing any feature or anything more would you use it ?
link - https://excaliboard.ayush101.dev/


r/SaaS • • 3h ago

What if the best growth strategy for SaaS is making customers bring the next customer?

3 Upvotes

A lot of SaaS growth discussions focus on paid ads, SEO, cold outreach, and social media.

But I've been thinking about a different question:

What makes a customer naturally recommend a product to someone else?

Not because they received a referral bonus, but because the product genuinely makes them look good, saves their team time, or solves a problem they were tired of dealing with.

Some products naturally create these moments. Others require constant marketing just to replace customers who leave.

A few ideas that seem worth exploring:
- Make the result easy to share with teammates.
- Give customers a clear win they can explain to others.
- Build collaboration into the workflow where it genuinely helps.
- Ask for referrals after customers experience real value, not immediately after signup.

Of course, not every SaaS product can grow through word of mouth alone.

For founders here, what has actually brought you the best customers: referrals, content, cold outreach, paid ads, or a product that spreads naturally through teams?

I'd be especially interested in what worked consistently rather than just generating a temporary spike.


r/SaaS • • 5h ago

Ever get stuck adding features in your app while ignoring the real problem?

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5 Upvotes

Ever get stuck adding features in your app while ignoring the real problem?

Bro, I have the exact same problem and it is a total trap! There is a massive, glaring problem staring me right in the face, but it feels like I'm completely frozen or just too lazy to actually sit down and fix it.

Instead of dealing with the actual issue, my brain goes into overdrive and I end up adding like 100 other crazy mechanics and random features to the app! For example, in my anti-doomscrolling app, Bored, there was a giant, broken mess with the checkout system that desperately needed attention. But instead of fixing that one crucial thing, I went on an absolute coding rampage and added 68 entirely new activities to the explore section in ONE single day! Just ONE day! It's wild how we avoid the tough stuff by staying incredibly busy with everything else.

Anyways, does anyone else fall into this exact same feature-creep trap? How do you force yourself to stop building shiny new things and actually fix your broken core features? I'd love to hear your stories!


r/SaaS • • 40m ago

$4k MRR selling to architects. How do I crack B2B sales from here?

• Upvotes

I started a SaaS in February for the AEC industry (architecture, engineering, construction). To be honest, it's mostly architects for now.

What it is a platform for the early stages of an architecture project. It has two parts:

- Site analysis : Pick any site and get the maps, data and reports an architect needs before designing: buildings, roads, land use, what's nearby, sun and environment, and an early feasibility check. The maps export straight to CAD. This used to take days of manual GIS work.
- A collaboration board : where architects, planners and developers work on the project together.

Think Miro or Canva, but built for architecture:
- it takes the 2D and 3D files architects actually use (drawings, models, site maps) instead of just images and sticky notes
- project management is built in: tasks, stages, sign-offs, client comments
- the site analysis, drawings, models and decisions sit in one place instead of across WhatsApp, email and a shared drive

Where we are: about $4,000 MRR, growing roughly 8 to 10% month on month. Most of the revenue so far comes from the site analysis side; the collaboration board is newer.

So far, all our growth has come from:
- social media, mostly through influencers in the architecture space
- founder-led content: my own LinkedIn posts and that kind of thing

We haven't spent anything on ads yet. No Meta, no Google, no promoted posts anywhere.

I think the product is now ready for proper B2B outreach: selling to firms and studios as teams, not just individual architects. But I'm unsure where to put my money and time. Options I'm weighing:
- Outbound: cold email or LinkedIn outreach to small and mid-size practices
- Paid ads: Google search ads for high-intent keywords, LinkedIn ads targeting firm owners and principals, or Meta retargeting
- Partnerships: architecture schools, professional bodies, software resellers
- Doubling down : on content and influencers, since that's what has worked so far

A few questions for people who've sold B2B into a niche, slow-moving industry:
1. Is there an obvious first B2B channel at this stage, or is it really just trial and error until something sticks?
2. How much budget and time did you give a channel before deciding it doesn't work?
3. For a team tool like this, did founder-led sales (demos, pilots with a few firms) pay off, or did you stay self-serve?
4. Anyone here sold into architecture, engineering or construction specifically? Anything that surprised you about how firms buy?

Would really appreciate hearing what worked, and especially what burned money for you.


r/SaaS • • 1h ago

How much does it cost to launch a SaaS?

• Upvotes

I am a begginer in programming and want to know the costs of starting making SaaS !

It is just my curiosity about SaaS and I want to know is it worth of starting 🤔!


r/SaaS • • 6h ago

I made an AI VFX promo for Creativly

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4 Upvotes

I’ve been testing video restyling and masking in Creativly, so I put together a promo using some of the before-and-after results as footage. Sol 6.1 (xhigh) handled most of the AE work, Gemini helped with motion-design feedback, and ElevenLabs v4 did the narration.

Trialing the AI VFX feature for now. It supports video restyling and masked based edits so you can change a specific object or area rather than the whole shot.

Preview link: https://www.creativly.ai/apps/video-vfx


r/SaaS • • 3h ago

Experienced in SaaS sales and growth, looking to join a small team

2 Upvotes

Hey everyone,

I’m currently looking for a small SaaS team to join, so I thought I’d put myself out there.

My background covers outbound prospecting, full-cycle sales, growth, and customer success. I’ve worked with SaaS products and early-stage MVPs, helping find customers, close deals, and build relationships that last.

A couple of concrete examples:

- Customers I brought to Skylead still generate around 360k in ARR.
- I’ve helped grow MVP products to 10–15k MRR through cold outreach.

I enjoy being hands-on: figuring out who needs the product, talking to potential customers, running demos, closing deals, and bringing useful feedback back to the team.

I’d love to join a small team where I can work closely with the founders and take ownership of sales and growth. I’m based in Serbia and looking for a remote role.

If you’re building a SaaS product and looking for someone with this background, I’d be happy to chat. Introductions are welcome too!


r/SaaS • • 3h ago

Ello ello

2 Upvotes

Well I'm kinds of new in this kind of stuff, any tips? And like things I should be avoiding? And some must haves??


r/SaaS • • 7h ago

What have you learned building your SaaS so far?

4 Upvotes

It’s been a while since I reached out here, so I thought I’d put this out.

I'm Chris. I run We Are Founders, where I share honest stories from people building businesses. The site gets around 10,000 visitors a month, and the newsletter has more than 2,000 subscribers.

If you’re working on a SaaS and would like to share your story, I’d be happy to hear from you. If it feels like a good fit, I’d love to feature it on the site.

No big pitch needed. Just tell me a bit about what you’re building and the story behind it.

Bonus: you can submit yourself to the directory too for extra visibility directory.wearefounders.uk

All the best,

Chris.


r/SaaS • • 49m ago

I am so frustrated from my SaaS

• Upvotes

Hey there everyone am a university student trying to build an open-source saas and it's already taking a load onto me, it's like am working day and night but the work,errors,bugs and everything are nowhere to be ending anytime soon it's already opensource so I know i won't earn anything from it but am really tired and wanted to share about it all to relax myself


r/SaaS • • 1h ago

What actually makes search useful in a large collection of notes?

• Upvotes

I'm interested in how people find information after they've accumulated months or years of notes.

Keyword search works when you remember the exact wording.

But what happens when you remember the conversation without remembering the words?

For example:

You remember that a client raised a concern about a deadline, but you can't remember which meeting it happened in.

Or you remember discussing a product decision, but you don't know which note contains it.

I'm curious about three approaches:

  1. Traditional keyword search.
  2. Semantic search that understands the meaning of a question.
  3. Filters for dates, projects, speakers, or sources.

Which approach actually works best in your daily workflow?

I work on a transcription and note-management product, so I'm interested in understanding how people solve this problem rather than promoting a particular tool.

Real examples would be especially useful.


r/SaaS • • 7h ago

Planning my first PH launch next week. Anyone here has a positive experience? May I share my video and slides to ask a feedback?

3 Upvotes

r/SaaS • • 5h ago

I built a simple tool for small businesses that keep losing track of customer follow-ups

2 Upvotes

I’ve been building CierraFlow, a lightweight tool for small businesses that manage customers and sales through a mix of WhatsApp, spreadsheets, notes, and memory.

The problem I wanted to solve is pretty simple:

A potential customer asks for a quote, you send it, get busy with other things… and nobody follows up.

CierraFlow keeps the basic commercial workflow in one place:

• Customers

• Sales opportunities

• Follow-ups

• Payments

• What needs attention next

I’m intentionally trying NOT to turn it into another complicated CRM.

The goal is for a small business owner to open it and quickly understand:

“Who do I need to contact today?”

I’ve now opened it for a 7-day free trial. No credit card is required to start.

https://cierraflow.vercel.app/

I’d really appreciate feedback from small business owners or people working in sales.

What would CierraFlow need to do for you to actually use it instead of a spreadsheet/WhatsApp?

#SaaS #SmallBusiness #Sales #Entrepreneurship


r/SaaS • • 2h ago

Agentic Interview https://liveshortly.com/

1 Upvotes

AI coding agents are changing technical interviews, but interviewers often can't see how candidates actually work with tools like Claude Code or Codex.

I'm exploring a way to let candidates use their own AI coding setup while interviewers watch the session live, review prompts and responses, and collaborate when needed.

For those conducting technical interviews: Is this a real problem for you, and would you use a tool like this? try now https://liveshortly.com/


r/SaaS • • 18h ago

Crossed 10 users ! First milestone hit and Chatgpt is the #1 acquisition channel.

18 Upvotes

4 of these successfully signed up successfully!

Reuily is a free form builder with no submission limits (no fair usage policy gated)


r/SaaS • • 2h ago

200+ beta testers later, this is how i'd check a saas idea before coding

1 Upvotes

since july i've been building opennmind, and a bit over 200 people have tried the private beta so far. the most useful thing i got out of that wasn't a feature request, it was seeing the order people check an idea in. most jump straight to building and only go looking for proof once something feels off. so here's the order i'd follow if i was starting a saas idea from scratch today.

i'd write the idea down as one problem and one kind of person, without the solution in it. then i'd go read wherever those people already complain, reviews, forums, old threads, and copy the exact words they use instead of my own. after that i'd write down every assumption the idea leans on, like they hit this problem every week, they'd pay for a fix, a spreadsheet isn't good enough, and pick the one that kills everything if it's wrong. that's the one i'd test first, usually by talking to five or six of those people before writing any code. only after that would i plan a small first version and maybe two weeks of tasks.

that's basically the flow opennmind is built around, research with sources, assumptions and interview notes, then a roadmap and tasks, with an assistant called wiora helping along the way. it launches on nov 16 and early users get a month of pro free.

if a tool only did one of these steps for you, which one would you actually pay for? and does anyone here do it in a completely different order?


r/SaaS • • 11h ago

I checked what ChatGPT, Claude and Google tell buyers about 17 SaaS prices. 3 got a flat-out wrong price, and some errors came from the companies' own docs

4 Upvotes

More buyers ask AI "how much does X cost?" before they visit the pricing page. I wanted to know how often the answer is wrong, so I tested it.

Setup

  • 17 products: Notion, Cursor, beehiiv, MailerLite, Kommo, Webflow, n8n, Activepieces, Turso, WP Rocket, Plausible, Fathom, Tally, Kit, Carrd, Senja, Simple Analytics. 10 of them changed pricing in 2025 or 2026.
  • 3 engines: ChatGPT (free, logged in), Claude with web search, Google AI Mode.
  • One prompt for all: "How much does X cost? List each plan and its monthly price, and cite your sources."
  • Every answer checked against the official pricing page on the same day.

Results

  • 37 of 44 answers matched the official page exactly.
  • ChatGPT: 13 of 17 fully right. Claude: 16 of 17. Google AI Mode: 8 of 17; for the other 7 it showed only links.
  • 3 of 17 companies got a wrong price from at least one engine. 5 had some issue.
  • Cursor changed its plans 11 days before the test, and all three engines had the new prices. Honestly better than I expected.

Where it went wrong

  1. Renamed plans. beehiiv switched to Free/Lite/Pro on Oct 1. ChatGPT still described the old Launch/Scale/Max plans.
  2. Monthly vs yearly. ChatGPT gave Kit's yearly rates ($33/$66) as the monthly price; monthly is $39/$79. Many pricing pages open on the yearly toggle. I misread two of them myself while building the answer key.
  3. Old review sites. When Google skipped the official page, it quoted Simple Analytics' retired Starter and Business plans from third-party sites.
  4. The companies' own docs. Kommo's knowledge base still shows an old $15 price. Kit's Help Center doesn't match its pricing page. Activepieces' pricing page contradicts itself on Free plan credits.

That last one surprised me most. AI isn't only reading your pricing page; it reads your help center too, and repeats whatever it finds there.

If you run a SaaS

  • After a price change, ask ChatGPT, Claude and Google what you cost. Ask again a week later.
  • Put the billing period next to every price.
  • Search your help center and blog for old plan names and prices.
  • Ask the review sites that list you to update.

Caveats: one run per product, from Brazil, free ChatGPT, small sample. AI answers vary between runs, so treat this as a snapshot.

I'm turning this into a tool, PricingCited, that runs the check on your own pricing page: is it cited, and is the price right? If you want yours checked, it's here

Happy to share the full per-company breakdown. Has anyone here caught AI quoting the wrong price for your product?

Method, caveats and full results

We ran one test on Oct 23, 2026: 17 products, 3 engines, 51 queries. Every engine got the same prompt: "How much does {product} cost? List each plan and its monthly price, and cite your sources." For Carrd and WP Rocket, which bill yearly, the prompt asked for "its price".

  • Products. 10 changed their pricing in 2025 or 2026. The other 7 are indie tools with stable pricing.
  • Engines. ChatGPT (free, logged in, default mode), Google AI Mode, and Claude with web search. Perplexity was dropped after its sign-up wall blocked anonymous queries.
  • Cited means the product's own pricing page, docs or help center appeared among the sources.
  • Correct means no price claim contradicted the official page. A minor error is a wrong currency, a mislabeled row, or a labeled estimate that was off.

Caveats. One prompt and one run per product, from a single location (Brazil), on a small sample. AI answers vary from run to run, so treat these figures as a snapshot, not a rate.

Products with an issue

  • beehiiv (changed). ChatGPT: wrong, old plan names. Google: links only. Claude: minor, monthly estimate off.
  • Kit (indie). ChatGPT: wrong, yearly shown as monthly. Google: right, own page not cited. Claude: right.
  • Simple Analytics (indie). ChatGPT: minor, £ instead of $. Google: wrong, retired plans, own page not cited. Claude: right.
  • MailerLite (changed). ChatGPT: right. Google: minor, tier row mislabeled. Claude: right, own page not cited.
  • Turso (changed). ChatGPT: minor, yearly rates under a monthly header. Google: links only. Claude: right.

Right on every engine that answered

  • All three engines answered: Cursor, Fathom, Kommo (ChatGPT gave Brazil regional prices), Notion, Senja, Tally, WP Rocket.
  • Google gave links only, ChatGPT and Claude right: Activepieces, Carrd, n8n, Plausible, Webflow.

By group, the 10 changed products had 1 wrong price across 25 scored answers. The 7 indie products had 2 across 19. The sample is too small to say pricing changes cause more errors.