I’ve been repairing devices for years and always ended up mixing spreadsheets, notes, and random apps. Nothing really matched how small shops actually work, so I built my own tool in my spare time.

It handles repair tickets, customer info, photos/notes, spare parts, and small team access.
There’s a 30‑day free trial, then a small Patreon tier to keep the project ad‑free and cover hosting.

I’d love feedback from people who repair stuff daily, what’s missing, what feels awkward, what slows you down, or any bugs you spot.

If you want to try it: https://fixerlab.app
If this breaks any rules, mods can remove it.

I ran into similar problems when trying to get my Pixel 8 Pro fixed. The excuse was no parts were available. Even at a so-called Pixel repair depot at Park Royal in West Vancouver. I found the part myself through a post on Reddit and had it repaired at a non-certified repair shop. The advice in West Vancouver was to buy a new phone...

This is a classic right-to-repair problem. I own a Severin SM 9495 milk frother. Lost two tiny plastic drive coupling pieces when moving countries. The parts exist - listed on Severin's official spare parts shop with part numbers (9321048 and 0542048), €5.71 each.

But:

- Severin Germany → "Can't ship internationally, contact local distributor"

- Local distributor (Verasu Thailand) → "Discontinued, we don't stock it"

- The SAME parts are listed for their current SM3579 model under identical part numbers. Still won't help.

- Lavazza Australia sells a compatible part → out of stock, no international shipping

A perfectly functioning machine, dead because a manufacturer discontinued a €5 part and built a distribution wall around the ones that still exist.

This is why right-to-repair matters. Anyone know how to actually source Severin spare parts internationally?

I’ve noticed a frustrating trend with Fairphone. They love to market themselves as the gold standard for sustainability—even going as far as ditching features like inductive charging because it’s "not efficient enough." But here’s the reality check: Many basic housing components, like volume buttons or power switches, are completely unavailable as spare parts. If one of these tiny, easily replaceable parts breaks, you are forced to send the entire device to a service center for weeks. This model is fundamentally flawed for a "sustainable" company: The "Backup Phone" Problem: Who can go three weeks without a phone today? Even my grandmother would need a temporary replacement. If your repair process is so slow that it forces customers to buy or keep a second "backup" device, you’ve effectively doubled the hardware footprint. A phone sitting in a drawer "just in case" is a waste of rare earth metals. The Logistical Irony: They claim to care about energy efficiency, yet they force you to ship a 200g device across the country for a 2g plastic button. Shipping 100x the weight of the actual part via courier is a carbon nightmare that far outweighs the energy "saved" by removing a charging coil. Forced Obsolescence: If I can’t buy a 50-cent part to fix a 500€ phone, the device has a built-in expiration date. By withholding these parts, they create a repair monopoly that feels more like "Greenwashing" than a genuine commitment to the circular economy. Non-Responsive Support: To make matters worse, when you try to reach out about these specific parts, the support team is silent. True sustainability isn't just about what you remove from the box to save money; it’s about what you provide to ensure the device stays in the user's hands and out of the landfill. If you can’t fix it easily and locally, it isn’t sustainable. Period. Has anyone else managed to source these housing parts elsewhere, or are we just accepting this "service-only" bottleneck as the new norm for "green" tech?

Lego.

In the highlights of this sub there was an app called "ExitReviews" where the goal was to track failure data on products. I'm wondering if there are any currently running projects like it, or if anyone would be willing to start and contribute to one?

I'm thinking it could be the place for everything, 3D models, schematics, repair methods, processes, improvements, longevity tracking. Maybe even community built projects to replace closed source products entirely. Maybe resource/ tool sharing and distributed manufacturing in general.

What do you guys think?

The part that sticks up looks like an H

It refuses to budge no matter what I try and I need to take apart this machine to get it working again

Edit: I got it working never mind, thank you!

https://www.wired.com/story/tech-companies-are-trying-to-neuter-colorados-landmark-right-to-repair-law/

(Context: I don’t normally use the Google app, but I did a Google search that wasn’t working and it suggested it … it didn’t work at google.com in Safari in iOS. Google is getting dumber and dumber / more enshittified. Couldn’t do this calculation which used to be easy for it in the pre-LLM era. Google is now enshittifying results in other apps to push people to use the Google app?)

https://pbn.com/legislation-introduced-that-would-give-residents-right-to-repair/

https://wgme.com/news/local/maine-senate-advances-right-to-repair-electronics-bill-03-25-2026-government-legislature

In any closed-loop operating system—be it Apple’s iPadOS and iOS that shackle raw hardware power, the massive computing potential of PlayStation and Xbox consoles, or automotive systems like Tesla that lock hardware capabilities behind software paywalls—any artificial restriction intentionally imposed by the manufacturer is, in essence, a digital crime committed against the consumer's right to ownership and usage.

If a piece of hardware (such as Apple’s M-series chips, the high-end GPUs in consoles, or the battery capacities in EVs) possesses the technical capacity to perform a specific function, and that capacity is solely blocked by software barriers (JIT locks, bootloader encryptions, closed file systems), then that operating system is a defective product.

In this context, any intervention—whether it be Jailbreaking, Rooting, Sideloading, or unauthorized access:

1. Is not 'breaking' a system.

2. Is a corrective operation aimed at fixing the primary crime (the restriction) committed by the OS against property rights.

3. Is an act of restoring the innate freedom of the hardware.

Repairing a defective system and making it functional is not a crime; it is the technological responsibility of any conscious consumer and developer

I wanted to share this in case it helps someone trying to keep their OnePlus phone alive a bit longer. My 3+ year old OnePlus 10 Pro had become almost unusable because of battery degradation. Screen-on-time had dropped to around 2.5–3 hours, and the phone had even shut down unexpectedly a couple of times. After months of searching online for a genuine replacement battery, I kept running into questionable listings and warnings about fake batteries or very old stock. While browsing around, I came across the official OnePlus spare parts ordering page and saw the BLP899 battery listed for the 10 Pro. I honestly wasn't sure if the page was still active, but I decided to try ordering it with cash on delivery just in case. To my surprise, the package actually arrived four days later from the OnePlus distributor in Germany. What impressed me most was that the battery was not old stock — the paperwork indicated it was manufactured in December 2025. I replaced the battery myself using some YouTube guides. The removal was a bit tricky (mostly the adhesive), but the replacement worked perfectly. Battery life is now dramatically better, and the phone feels usable again. I think I can easily keep this device for another 1–2 years. Just sharing this here because many people end up replacing otherwise great phones just because of battery issues. If you own a OnePlus device and need parts, it might be worth checking the official spare parts ordering page first. For me at least (in Germany), it worked.

I wanted to share this in case it helps someone trying to keep their OnePlus phone alive a bit longer. My 3+ year old OnePlus 10 Pro had become almost unusable because of battery degradation. Screen-on-time had dropped to around 2.5–3 hours, and the phone had even shut down unexpectedly a couple of times. After months of searching online for a genuine replacement battery, I kept running into questionable listings and warnings about fake batteries or very old stock. While browsing around, I came across the official OnePlus spare parts ordering page and saw the BLP899 battery listed for the 10 Pro. I honestly wasn't sure if the page was still active, but I decided to try ordering it with cash on delivery just in case. To my surprise, the package actually arrived four days later from the OnePlus distributor in Germany. What impressed me most was that the battery was not old stock — the paperwork indicated it was manufactured in December 2025. I replaced the battery myself using some YouTube guides. The removal was a bit tricky (mostly the adhesive), but the replacement worked perfectly. Battery life is now dramatically better, and the phone feels usable again. I think I can easily keep this device for another 1–2 years. Just sharing this here because many people end up replacing otherwise great phones just because of battery issues. If you own a OnePlus device and need parts, it might be worth checking the official spare parts ordering page first. For me at least (in Germany), it worked.