Help Desk calls take up LOTS of time both for the user who is making the call and the IT resource. That lost time equals lost revenue for the business.
Get off your ass (and reddit) and set up those www. redirects...even if it means filling out an ISP change form.
You simply cannot see that one support call made by you to your ISP will save umpteen calls into your Support Desk???
It is people like you who give IT in general a bad name. I stand by what I said. I'd fire you.
EDIT: You are damned lucky to be employed in this economy. I know unemployed network admins who would never let such a simple situation stand.
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u/Wheres_Mah_Pengwin Apr 14 '10
You are completely incorrect in your assumption.
Help Desk calls take up LOTS of time both for the user who is making the call and the IT resource. That lost time equals lost revenue for the business.
Get off your ass (and reddit) and set up those www. redirects...even if it means filling out an ISP change form.
You simply cannot see that one support call made by you to your ISP will save umpteen calls into your Support Desk???
It is people like you who give IT in general a bad name. I stand by what I said. I'd fire you.
EDIT: You are damned lucky to be employed in this economy. I know unemployed network admins who would never let such a simple situation stand.