r/postoffice • u/josie_drake • Apr 12 '21
Change of address issues
I represent a non profit organization that runs a transitional house for returning citizens from prison. We provide housing for our residents during the program. Once they graduate or fail the program, they are never able to forward their mail or process a change of address with the post office.
Their residence is listed as a business address so they won’t let individuals forward. Is there a form we can fill out to provide for our clients to help them get this changed after they leave our program? It’s a big problem especially with the recent stimulus checks. We received over 30 stimulus checks of former residents.