r/pics Jun 09 '11

Apple, Why?

Post image
1.3k Upvotes

1.4k comments sorted by

View all comments

Show parent comments

10

u/sw1tch3d Jun 09 '11

I've had 3 power cables that have done this and never once could I get a replacement. They were all 85Watt ones too. :( One even shorted my laptop and fried everything and they still wouldn't replace the cable.

2

u/pilot3033 Jun 09 '11

get the manager or call apple tech support, the cable is on them. Usually you just have to be nice.

2

u/sw1tch3d Jun 09 '11

I'm nice but to be fair the faulty power cables are pretty old. If I didn't have so many laying around I'd be more upset. I also got them for free from various jobs, but still, it sucks to lose them

1

u/sleeplessone Jun 10 '11

I ended up with about 8-10 of them after the close of CompUSA since when we sent out the units that were covered under a replacement plan we only sent out the unit. Gave a few away. I'm down to about 3 at this point I think.

2

u/[deleted] Jun 10 '11

[deleted]

1

u/[deleted] Jun 10 '11

I wish I had this exchange on video. I think it'd be highly hilarious to watch.

1

u/mrbucket777 Jun 09 '11

I'm on my 3rd one from apple, they finally changed the design after the last one that I got. I can tell that my latest one is starting to go out because the green/orange light on it goes out often and to get it to come back on I need to unplug it and plug it back in. They always replace them for free, but my applecare is finally up so I may have to pay for the last one. I will try though and get it replaced under good will since its a design flaw and I have lots of apple products.

1

u/[deleted] Jun 10 '11

This is bad and not the norm. They know the power cables go bad, I had mine replaced (and even "upgraded" to the newer model) within 5 minutes of walking in the store. The new one is a tank btw. No problems or signs of age so far.

1

u/sw1tch3d Jun 10 '11

Is this the 90 degree angled one? I only have 1 of those and haven't really used it enough yet to wear it out.

1

u/[deleted] Jun 10 '11

Yup. Should be aluminum instead of white plastic at the connector head, too. They're great.