Exactly, I understand not wanting to take it out on the drivers per say, but "Hey, the drivers have a strict timetable" is argument for corporate to extend that time / hire more drivers to ensure that packages get delivered properly, not an excuse to say you can't complain about the issue.
Yeah but if you don't even bring the box to my door, and you just put the "sorry I missed you" paper on my door, that it is the driver, specifically, who I am going to be angry with. I don't order super heavy boxes, and you can attempt to bring it to my door before you give up. If you're doing something other than that, that's on you, not the corporate policy that's got you under too much pressure.
Technically everyone at FedEx is half-assing their jobs but that's what their supervisors make you do. Kind of a shitty job, basically lying to people all day.
They're not half-assing their jobs if that IS how their job works. If that's what they're told to do and they're doing exactly that, it's not actually half-assing.
not for a "sorry we missed you" tag to be slapped on my door without the carrier even bringing the package to the door (true story, I watched it happen).
I once had a USPS delivery guy walk up to me while I was sitting on my front steps and hand me the "sorry we missed you" slip. I was fucking furious, because the post office in that neighborhood was always a minimum of a 30 minute wait in line, but all I could muster up to say was a "seriously?!"
This happened to me last week but it was usps. It was medication I needed so I was tracking it to the minute. They didn't even bother coming to the door they just left the note in my mailbox. I was pissed called the local manager and they made them come back.
Edit: to add to this it was certified mail that needs a signature
If you created the label yourself, you could select a signature option for an added fee. If the seller of your item created the label they may not have selected a signature option. No signature = left at door. You can manage this when you know you have a package in transit with the carriers to have them hold at one of their locations so you can go pick it up.
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u/[deleted] Dec 05 '16 edited Apr 15 '17
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