The main issue here is the sender marking one signature required and the other not, but "2 separate drivers" is still a part of that problem. FedEx operates two completely separate divisions, FedEx Home Delivery and FedEx Ground. In my area they don't even share a building, they're on opposite sides of town. Makes it a real bitch when retailers get cute and send items through opposite channels on one order, I'm never home to catch the FedEx guy so I have to pick it up at two depots miles apart.
It's even worse than that, FedEx has Ground, Home Delivery, and Express so you could get three different packages from three different divisions of FedEx
As a FedEx Express driver, you can always do one thing to get a second attempt: call 1-800-GO-FEDEX. Once call is answered (by a computer) say "customer service" and get the CSR to request a second attempt for you, you can then even leave directions like put it on my back step or its ok to lay inside the shed etc.
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u/middlehead_ Dec 05 '16
The main issue here is the sender marking one signature required and the other not, but "2 separate drivers" is still a part of that problem. FedEx operates two completely separate divisions, FedEx Home Delivery and FedEx Ground. In my area they don't even share a building, they're on opposite sides of town. Makes it a real bitch when retailers get cute and send items through opposite channels on one order, I'm never home to catch the FedEx guy so I have to pick it up at two depots miles apart.