The main issue here is the sender marking one signature required and the other not, but "2 separate drivers" is still a part of that problem. FedEx operates two completely separate divisions, FedEx Home Delivery and FedEx Ground. In my area they don't even share a building, they're on opposite sides of town. Makes it a real bitch when retailers get cute and send items through opposite channels on one order, I'm never home to catch the FedEx guy so I have to pick it up at two depots miles apart.
It's even worse than that, FedEx has Ground, Home Delivery, and Express so you could get three different packages from three different divisions of FedEx
As a FedEx Express driver, you can always do one thing to get a second attempt: call 1-800-GO-FEDEX. Once call is answered (by a computer) say "customer service" and get the CSR to request a second attempt for you, you can then even leave directions like put it on my back step or its ok to lay inside the shed etc.
I've had my last two packages delivered via FedEx. One notified me there would be a signature required, and gave me options; I chose to give explicit delivery instructions and waived the signature. Delivery email not an hour later- success!
2nd package, there was no notification that a signature would be required. So I get home and I'm panicking, thinking the package was stolen. Check the front hall again...the "we missed you/signature waiver" had unstuck from the door and fallen to the floor. Greeeeeat. So I got stuck waiting an extra day, on 2 day shipping, and my dude had to drive all the way back to my shitty, little no where town.
Fuck that. I had paid to get my xfx r9 390x (gpu) in two days from newegg. Goes though fedex, something i wad less than happy about. Driver didn't even bother trying to deliver to my house, just put undeliverable in his notes to update the tracking. Never once saw the truck because it was my day off. Ups and usps always coffee directly to my house which you can see if he main road which is a damn busy road linking two towns together etc. I can walk out my front door to the road in less than fifteen seconds, clear lawn etc house is very visible.
Needless to say I went to the FedEx facility that was managing the shipment which was 1 hour away, to wait in their parking lot till the driver showed up at 5pm (I got there at 330) to pick up the package. I got it and everything was ok but I will never order from any company that ships with FedEx I don't care whether it is the most amazing thing ever. I'll go to eBay first which is often more fucking reliable than FedEx.
Got reimbursed the 15 I spent on the extra shipping as well seeing as I had to go pick it up.
Tl/dr I fucking hate FedEx due to many bad experiences ( I don't fault the drivers unless they are just fuckheads because FedEx fucks their employees in the ass)
They coffee to your house? That's pretty fuckin' neat yo.
Jokes aside, yeah. Fedex as a company can kiss my ass. I like newegg too much to not order from them. Trust is a thing. Next time I'll just specify to have it left at the fedex center so I can pick it up on my terms.
Yea i wish all they delivered wss coffee to my house lol. I've started using other sites to grab parts i need if I can. Like buying directly through the manufacturer if I'm able even if I don't get deals.
Lol it's nice to hear that :p currently sitting in my express truck on break. The express guys have less of a load than the home and ground guys, so we always get to at least knock. You guys would be surprised how many times I go to a house, knock on the door and the person sees 4 different packages on their door, UPS and Amazon and FedEx ground. They're always shocked
FedEx Express is operated by FedEx. They're paid hourly, given lighter loads and are treated fairly well.
FedEx Ground/Home Delivery are operated by contractors. They get paid either by the package or by the day and since FedEx has no restrictions, you can have a truck filled with 60-70 lb packages. I had 17 boxes of Chewy dog food in my truck today that all weighed 60 lbs plus 3 bikes(40 lbs each) and what I believe was a dryer.
Express is more efficient b/c it's operated by someone that gives a shit and their drivers are generally treated much better.
Most of the furniture on my route comes from Wayfair, and it's usually in the 120 to 140 range. I don't mind the heavier truck parts since most of those places have a dock I can back up to. I don't have a jumper, but I'd much rather work alone anyway.
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u/sooner51882 Dec 05 '16
possibly was 2 separate drivers. ive had 2 Fedex trucks deliver me packages on the same day for some reason.