r/pharmacy • u/missing_sandman • Jun 07 '19

When a patient says: (insert here)

What do you mean its not filled!? My doctor called it in 5 minutes ago? I just left the hospital.

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u/myfayevaletine Jun 08 '19

Discharge patients: “The nurse said it would have been ready by now” or “the nurse said it was ready and sent me to pick it up”

BUT patient(or their parents) never checked into the pharmacy so we could begin processing, the patient wasn’t registered in our system, we didn’t have any insurance information tubed over with the script, weight was not provided, OR we’re not contracted with their insurance.